Core Insights - The core strategy of the company is "AI in All," aiming to integrate artificial intelligence across the entire financial service chain and various scenarios [2][9] - The company has developed a leading AI capability, leveraging vast databases to enhance service experiences and drive digital transformation in finance, healthcare, and elderly care [1][6] Group 1: AI Strategy and Implementation - The company promotes a "Five Intelligence" strategy, utilizing AI models and big data to transition from experience-based to data-driven decision-making across its operations [2][6] - The AI applications are designed to enhance customer service, operational efficiency, and risk management, contributing to high-quality business development [2][3] Group 2: Customer-Centric Financial Services - The company serves nearly 250 million individual customers, using deep data insights to tailor personalized financial products and services [3][6] - By integrating financial services into everyday life scenarios such as housing, education, and retirement, the company aims to provide seamless and convenient financial solutions [3][4] Group 3: Technological Innovations in Healthcare - The company has launched a comprehensive AI medical product matrix, enhancing healthcare service capabilities and achieving a diagnostic accuracy rate of 93% across over 10,000 diseases [4][6] - The integration of AI in healthcare aims to provide extensive coverage and innovative insurance products, facilitating full-cycle health management for customers [3][4] Group 4: Operational Efficiency and Cost Reduction - The company has achieved a 94% instant underwriting rate for life insurance policies, significantly reducing operational costs [8] - AI-driven customer service has handled over 1.29 billion service requests, covering 80% of total customer service volume, leading to lower costs and faster response times [8] Group 5: Sales Enhancement and Market Positioning - AI tools have supported sales efforts, contributing to a sales assistance of 99.07 billion yuan and improving policy renewal rates by 23% [8] - The company is focused on transforming financial services from scale expansion to value creation, leveraging AI as a pivotal element in this transition [8][9]