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莫让山寨订票App大行其道
Zhong Guo Jing Ji Wang· 2025-10-09 06:57
Core Viewpoint - The rise of counterfeit ticket booking apps during peak travel seasons poses significant risks to consumers, leading to financial losses and market disorder, necessitating urgent regulatory action [1][2] Group 1: Issues with Counterfeit Apps - Counterfeit ticket booking apps mimic official platforms, making it difficult for users to distinguish between legitimate and fraudulent services [1] - Users face issues such as extra charges, bundled insurance sales, inability to obtain tickets, and difficulties in refunds, resulting in economic losses [1] - The presence of these counterfeit apps in app stores, despite high complaint volumes, indicates a failure in platform oversight and review processes [1] Group 2: Consumer Awareness and Responsibility - Consumers must enhance their fraud awareness and only download apps from official app stores or websites to avoid scams [2] - It is crucial for consumers to avoid clicking on unknown links or scanning unverified QR codes, as well as to refrain from sharing personal and financial information [2] Group 3: Regulatory and Technical Measures - A combined approach of regulatory enforcement and technological solutions is necessary to eliminate the sources of counterfeit apps [2] - Collaboration among market regulation, cybersecurity, and law enforcement agencies is essential for effective enforcement and information sharing to combat illegal activities [2] - Strengthening preemptive, ongoing, and post-incident regulatory measures will increase the costs of illegal operations, making it harder for counterfeit ticket apps to thrive [2]
新华调查丨暗中收费、捆绑售险、无法出票……小心山寨订票App陷阱!
Xin Hua She· 2025-10-08 04:35
Core Points - The article highlights the rise of counterfeit ticket booking apps during peak travel seasons, which charge hidden fees and bundle insurance sales, leading to financial losses for travelers [1][3][4] Group 1: Issues with Counterfeit Apps - Counterfeit ticket booking apps are becoming increasingly difficult for consumers to distinguish from official platforms, especially affecting elderly travelers [3][4] - Many of these apps mimic the interface and branding of the official "Railway 12306" app, making it challenging for users to identify legitimate services [3][4] - Users have reported incidents of personal information theft and unauthorized charges after using these counterfeit apps [4][5] Group 2: Consumer Risks and Complaints - Users face various deceptive practices, such as mandatory advertisement viewing before purchasing tickets and hidden fees for expedited services [5][6] - Complaints about these apps include issues with ticket issuance failures and difficulties in obtaining refunds, leading to consumer frustration [6][7] - The volume of complaints on platforms like "Black Cat Complaints" indicates widespread issues with fake ticket booking apps, including forced advertising and inability to issue tickets [4][7] Group 3: Regulatory and Legal Perspectives - Experts emphasize the need for enhanced regulation and consumer protection against counterfeit apps, which violate consumer rights and may lead to data breaches and fraud [8][9] - Legal experts point out that these counterfeit apps may infringe on copyright and trademark laws, and their practices could lead to criminal charges for illegal operations [8][9] - A multi-departmental approach is recommended to combat these counterfeit apps effectively, involving market regulation, cybersecurity, and law enforcement [9]
暗中收费、捆绑售险、无法出票……小心山寨订票App陷阱!
Xin Hua Wang· 2025-10-08 03:13
Core Viewpoint - The article highlights the rise of counterfeit ticket booking apps during peak travel seasons, which charge hidden fees, force insurance sales, and pose risks such as inability to issue tickets and refund difficulties, leading to financial losses for travelers [1][2]. Group 1: Identification of Counterfeit Apps - Many counterfeit ticket booking apps mimic official platforms, making it difficult for users to distinguish between legitimate and fake apps [3]. - Users, especially elderly travelers, are particularly vulnerable to these scams, as they may not easily recognize the differences between authentic and counterfeit applications [3][4]. - Reports indicate that some counterfeit apps have led to financial fraud, including unauthorized access to personal banking information [3][4]. Group 2: Common Tactics and Risks - Counterfeit apps often require users to watch lengthy advertisements before proceeding with ticket purchases, and the option to close these ads is not easily noticeable [5]. - Users may be misled into paying additional fees for "fast ticket issuance" or other services that are automatically selected without their consent [5][6]. - Complaints about these apps include issues such as forced insurance purchases, inability to issue tickets, and difficulties in obtaining refunds [4][6]. Group 3: Legal and Regulatory Concerns - The proliferation of counterfeit ticket apps disrupts market order and infringes on consumer rights, potentially leading to personal information leaks and fraud [8]. - Legal experts indicate that these counterfeit apps may violate copyright and trademark laws, and the forced sale of insurance could infringe on consumer choice rights [8]. - There is a call for enhanced regulatory measures, including stricter app store standards and better consumer education to identify counterfeit apps [8][9]. Group 4: Recommendations for Action - Experts suggest a collaborative approach involving multiple regulatory bodies to effectively combat counterfeit ticket apps and share information on illegal activities [9]. - Consumers are advised to download apps only from official sources and to educate themselves and others, particularly the elderly, on recognizing legitimate applications [9].