Core Insights - Ping An Good Doctor has launched the "Spring Festival Never Closes · Ping An Supports Health" service guarantee action, utilizing its nationwide service network to provide three categories of services and nine initiatives [1] Group 1: Service Offerings - The company will maintain a 24-hour online service through its family doctor team, ensuring rapid response within 30 seconds for minor health issues, including home delivery of medications and precise medical guidance [1] - For complex health issues, the platform offers video consultation services with expert doctors, allowing users to connect within three hours for efficient access to quality medical resources [1] - Health screening services will continue to operate during the Spring Festival at health centers located in 11 cities, with professional imaging doctors available for interpretation [1] Group 2: Pricing and Supply Assurance - To ensure stable supply and pricing of medications during the holiday, Ping An Good Doctor has introduced a "Price Guarantee" policy, where all medications will not increase in price, and users can receive refunds for price differences within seven days of purchase [1]

Core Viewpoint - The company launches the "Spring Festival Never Closes · Peaceful Health" service guarantee action to ensure continuous and accessible medical and health management services during the Spring Festival, aligning with the national "Healthy China" initiative [1] Group 1: Service Offerings - The company introduces three main categories of service guarantees: professional diagnosis and treatment, health delivery, and health maintenance, along with nine specific measures to fulfill its corporate social responsibility [1] - The "Peaceful Family Doctor" team will provide 24/7 online support, ensuring a rapid response within 30 seconds for minor health issues, including home delivery of medications and precise medical guidance [1] - For complex health issues, the platform offers video consultation services with expert doctors, connecting users to quality medical resources within three hours [1] Group 2: Health Screening and Support - The company's health testing centers in 11 cities, including Shanghai, Guangzhou, and Chongqing, will remain operational during the Spring Festival, providing professional imaging doctors for health assessments [1] - To ensure stable supply and pricing of medications during the holiday, the company introduces a "Price Guarantee" policy, where all medications will not increase in price, and users can receive refunds for price differences within seven days of purchase [1]