房款安全服务承诺
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买房更安心!直面资金安全问题,贝壳昆明站发布房款安全承诺
Sou Hu Cai Jing· 2025-09-30 22:37
Core Viewpoint - The article discusses the complexities and risks associated with second-hand housing transactions, highlighting Beike's commitment to ensuring transaction security through a new service promise in Kunming [3][4][6]. Group 1: Service Commitment - Beike Kunming Station has launched a "fund safety, platform guarantee" service commitment to ensure the security of transaction funds for both buyers and sellers [3][7]. - The commitment expands the safety guarantee from just fund custody to the entire transaction cycle, evolving from "static notification" to "dynamic protection" [7][9]. Group 2: Consumer Concerns - A street interview revealed that consumers are highly concerned about fund safety in second-hand housing transactions, with over 70% unaware of common risks, and 39.08% having experienced fund safety issues [4][6]. - The complexity of the transaction process, involving multiple parties such as buyers, sellers, intermediaries, and banks, increases the risk of fund mismanagement [4][6]. Group 3: Risk Management Enhancements - Beike has implemented a series of upgrades to its fund safety measures, including creating official service groups for each transaction, ensuring transparency and real-time updates on fund status [9][10]. - A comprehensive risk management system has been established, defining five categories of potential fund loss risks and 37 risk characteristics, along with a city-level risk management organization [9][10]. Group 4: Industry Impact - The commitment to advance fund safety is seen as a significant step in enhancing consumer trust and service quality in the real estate industry, with expectations for Beike to continue improving risk prevention systems and market activity [12]. - Beike's historical commitment to transparency and consumer safety is emphasized, with a focus on creating a reliable and secure transaction environment for consumers [10][12].
贝壳昆明站发布房款安全承诺,直面资金安全问题
Xin Lang Cai Jing· 2025-09-30 10:45
Core Viewpoint - Beike has launched a "fund safety, platform guarantee" service commitment in Kunming, ensuring the safety of transaction funds for real estate buyers and sellers through standardized payment processes and platform support [1][5]. Group 1: Service Commitment - The service commitment aims to protect the safety of transaction funds throughout the entire real estate transaction cycle, evolving from a static notification to a dynamic safeguarding approach [5][7]. - Beike has upgraded its fund safety measures based on previous "fund custody" services, expanding the safety guarantee to cover the entire transaction process [5][7]. Group 2: Risk Management - Beike has established a comprehensive risk management system, defining five categories of potential financial loss risks and 37 risk characteristics [7]. - The platform will prioritize resolving consumer losses within 15 calendar days if funds are at risk during transactions, ensuring that the platform bears the initial financial responsibility [7][8]. Group 3: Industry Impact - The commitment is expected to enhance consumer confidence in real estate transactions, making the process more secure and transparent [10]. - Beike's approach reflects a shift in industry responsibility, transferring the burden of risk management from consumers to the platform [8][10].