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UU跑腿发布情况说明:下架“999元代磕头”拜年服务,为无法履约订单用户提供3倍金额补偿
Jin Rong Jie· 2026-02-11 03:40
2月11日,"UU跑腿"发布关于代拜年服务的情况说明: 致广大网友与各界朋友: 近日,我司推出的万能帮手服务之【新春代拜年】服务引发了社交媒体的广泛关注与讨论。对此,我们高度重视,现就相 关情况及调整说明如下: 一、我们推出该项服务的初衷,是为了满足身在异地、行动不便或海外等无法返乡拜年群体的特定需求。希望通过此类服 务,帮助他们传递牵挂与心意,弥补无法当面问候的遗憾,提供更好的情绪价值,并非对传统礼仪的亵渎与曲解。 二、该服务上线后,虽然得到了不少用户的理解与预订,但也出现了一些批评的声音。为维护积极健康和谐的网络舆论环 境,避免因商业创新引发不必要的误解与对立,我们经过慎重评估,已主动将其中引发争议的服务项目予以下架。对于因 下架导致无法履约的订单,我们将主动为用户提供三倍金额补偿,原路退还。感谢大家的理解。 声明 致广大网友与各界朋友: 近日,我司推出的万能帮手服务之【新春代拜年】服务引发了社交媒体的广泛关 注与讨论。对此,我们高度重视,现就相关情况及调整说明如下: 一、我们推出该项服务的初衷. 是为了满足身在异地、行动不便或海外等无法 返乡拜年群体的特定需求。希望通过此类服务,帮助他们传递牵挂与心意, ...
UU跑腿:已将引发争议的服务项目予以下架
Xin Jing Bao· 2026-02-11 01:55
Group 1 - The core idea of the news is the launch and subsequent retraction of the "New Year Greeting" service by the company, which aimed to cater to individuals unable to return home for the New Year celebrations [1] - The service was designed to fulfill the needs of those who are away from home, unable to return due to various reasons, and to provide emotional value rather than disrespecting traditional customs [1] - Following mixed reactions from users, the company decided to withdraw the controversial service and will offer triple compensation for any affected orders, demonstrating a commitment to maintaining a positive online environment [1] Group 2 - The company is initiating a public welfare activity called "Enjoying New Year's Eve Dinner" to support frontline workers who cannot reunite with their families during the holiday, by waiving delivery fees for their families' orders [2] - This initiative aims to honor the dedication of frontline workers, including police, medical staff, firefighters, and sanitation workers, ensuring they can enjoy a warm meal during the festive season [2] - The company expresses gratitude for public feedback and commits to continuous reflection and service optimization to become a more responsible and understanding enterprise [3]
UU跑腿回应代拜年服务:已将其中引发争议的服务项目下架
Mei Ri Jing Ji Xin Wen· 2026-02-11 00:56
每经AI快讯,2月11日,UU跑腿发布关于代拜年服务的情况说明:近日,我司推出的万能帮手服务之【新春代拜年】服务引发了社交媒体的广泛关注与讨 论。对此,我们高度重视,现就相关情况及调整说明如下: 一、我们推出该项服务的初衷,是为了满足身在异地、行动不便或海外等无法返乡拜年群体的特定需求。希望通过此类服务,帮助他们传递牵挂与心意, 弥补无法当面问候的遗憾,提供更好的情绪价值,并非对传统礼仪的亵渎与曲解。 二、该服务上线后,虽然得到了不少用户的理解与预订,但也出现了一些批评的声音。为维护积极健康和谐的网络舆论环境,避免因商业创新引发不必要 的误解与对立,我们经过慎重评估,已主动将其中引发争议的服务项目予以下架。对于因下架导致无法履约的订单,我们将主动为用户提供三倍金额补 偿,原路退还。感谢大家的理解。 三、在媒体报道下面,我们观察到有许多可爱的网友提出了一些有趣的需求,比如"代值班""代相亲""代照顾宠物""换班照顾医院老人"等服务,我们非常 愿意"听劝"!我们将在评估后尽快研究上架,帮助更多有需求的用户。 最后,借此契机,我们将正式启动"安心吃个年夜饭"春节公益活动,以实际行动回馈社会。 声明 致广大网友与各界 ...