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华为郁赛华:破解千行万业转型难题,释放行业数智化的真正价值
Sou Hu Cai Jing· 2025-08-07 10:37
Core Insights - The article draws a parallel between the ancient engineering marvel of Dujiangyan and the current challenges of digital transformation in industries, emphasizing that the breakthrough lies not just in technology but in integrating it deeply with business scenarios and industry ecosystems [1][3] Group 1: Challenges in Digital Transformation - The complexity of digital transformation arises from the diverse scenarios and technology integration across various industries, with differences in digital maturity, company size, and regional economic development [4] - The rapid iteration of AI and large model technologies exacerbates this complexity and poses continuous innovation challenges for technical architecture [4] - Current challenges are identified in three dimensions: traditional IT architecture's inability to meet AI's demands for computing power and real-time data, the inadequacy of traditional service models for comprehensive digital journeys, and the shortage of skilled talent transitioning from single to composite skill sets [5] Group 2: Huawei's Methodology - Huawei's "Three Layers, Five Stages, Eight Steps" methodology addresses the complexity of digital transformation by defining the levels and depth of smart business, AI development and delivery, and smart application operations [5] - The five stages outline the restructuring sequence of scenarios, processes, organizations, data, and IT, while the eight steps provide actionable guidelines from goal setting to continuous operation [5][7] Group 3: Three Transformations for Value Release - Huawei proposes three transformations to enhance service systems and become trusted partners in clients' digital journeys: transitioning from "guarantee services" to "lifecycle services," integrating "online and offline services," and evolving from "project cooperation" to "joint innovation" with partners [8][9][10] - The first transformation involves providing customized transformation blueprints and proactive maintenance using AI tools, exemplified by the "Excellence Escort Plan" for large enterprises [8] - The second transformation focuses on creating a comprehensive service network for small and medium enterprises, ensuring consistent service quality and rapid response [9] - The third transformation emphasizes collaborative innovation with partners, establishing a symbiotic ecosystem and developing innovative solutions like the "Feixing No. 2" intelligent computing platform [10] Group 4: Achieving Digital Equality - The demand for digital services is diverse, with large enterprises needing customized services, while small businesses seek lightweight solutions [13] - Huawei's "Digital World, One Touch" initiative aims to enable all enterprises, regardless of size or stage, to achieve digital transformation easily [13][14] - The company employs a differentiated service capability matrix and a systematic approach to ensure high-quality and consistent services across various sectors [14]