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破壁者陈科:数字化不止“基建”,更要造“样板间”
Hu Xiu· 2025-07-24 09:00
Core Insights - Anta Group is integrating technology into its retail operations, enhancing customer experience through digitalization and AI applications [1][4][26] - The company's digital strategy focuses on creating business value rather than merely implementing IT systems, emphasizing the importance of a unified approach to digital transformation [2][9][10] Digital Transformation Strategy - Anta's COO, Chen Kegang, emphasizes that digitalization should generate business value, distinguishing it from basic IT infrastructure [2][6] - The company aims to enhance store efficiency and customer matching through digital tools, moving beyond mere store expansion [3][4] - The digital strategy is centered around "reducing costs and increasing efficiency to drive growth" [9][10] Implementation of Digital Tools - Anta has introduced digital tools like "Anjian Wuyou" to empower frontline sales staff, improving operational efficiency and decision-making [4][12] - The intelligent retail system allows for real-time monitoring and feedback on store performance, addressing inefficiencies in traditional management methods [11][12] AI Integration - AI is being utilized in product design and marketing, significantly reducing the time required for product development and enhancing marketing efficiency [18][22] - In 2024, the company reported over 2 billion RMB in orders generated through AI-assisted design [20] - AI applications extend to internal operations, improving meeting efficiency and facilitating cross-language communication [24][28] Membership and Consumer Engagement - Anta has over 100 million members, leveraging data to tailor marketing strategies and enhance consumer engagement [17] - The company employs personalized marketing algorithms to better understand consumer preferences and optimize product offerings [17][21] Innovation and Future Outlook - Anta is committed to continuous investment in AI and innovation, focusing on unmet consumer needs and ensuring that new projects yield measurable results [29][30] - The company aims to create a consumer-oriented production model, aligning product offerings with consumer demands [21][30]