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独家 | 对话百度副总裁平晓黎:深度复盘数字人业务逻辑
Hu Xiu· 2025-07-31 11:10
Core Insights - Baidu views digital humans as a "key weapon" for growth, with plans to increase investment in the digital human project by the second half of 2025 [1] - The evaluation metrics for digital humans focus on customer volume, user engagement, and advertising revenue generated from digital human products [1][18] - The digital human project is a significant revenue and profit growth driver for Baidu's e-commerce business, which has been profitable since becoming a primary business unit in 2023 [1][4] Investment and Business Strategy - Baidu's e-commerce division launched the "digital human" of Luo Yonghao during the 618 shopping festival, seen as a pivotal move for 2025 [3] - Baidu's founder, Li Yanhong, has expressed confidence in the digital human technology, highlighting it as one of the most exciting applications of AI by 2025 [3] - The digital human project is part of Baidu's strategy to leverage AI for enhancing user shopping experiences and reducing operational costs for merchants [10][12] Technological Development - The digital human technology has evolved through several stages, with the latest being the "high persuasive digital human" (3.0 stage), which possesses decision-making capabilities and can interact in real-time with users [7][8] - The introduction of large models like ChatGPT has significantly improved the capabilities of digital humans, allowing for real-time interaction and script generation [6][11] - Baidu aims to make digital humans capable of surpassing real humans in certain scenarios, with ongoing improvements in technology and user experience [21] Financial Performance - The digital human project is self-sustaining within the e-commerce division, covering its operational costs and contributing to overall profitability [20] - Revenue growth for digital humans accelerated significantly starting Q3 2024, particularly after the launch of a low-cost cloning feature [20] - The company anticipates further growth in digital human applications across various sectors, including education, healthcare, and automotive [20][21]