旅客服务的细节里藏着"高效密码"。面对暑期大客流，郑州机场从 "快" 和 "暖" 两方面优化服务：自助 值机设备前，旅客扫码、打印登机牌的身影络绎不绝，安检通道根据客流动态调整开放数量，让出发旅 客不再"漫长"的等待，"办完值机手续还能慢慢逛会儿候机楼"成了郑州机场暑期出行旅客的常有体验。 暑运期间，郑州机场聚焦"一老一小"，让特殊旅客"一路有人帮"，其中暑运期间，共保障近万名无陪儿 童，全流程"可视化"服务让家长实时掌握孩子位置；T2航站楼设有老年旅客专属问询、值机柜台，配备 低位柜台、老花镜、放大镜，实现"咨询-值机-安检-登机"一岗到底。客运服务的"暖细节"随处可见。为 方便特殊旅客便捷乘机，推出特殊旅客线上申请服务，旅客扫码即可申请，免排队快速办理，让旅 客"只跑一趟"。候机楼四层中心问询台前，"我帮您"红马甲志愿服务队的身影不停穿梭，既有帮行动不 便旅客推行轮椅的，也有为外籍旅客解决语言沟通难题提供乘机指引的，暑运期间郑州机场"我帮您"红 马甲志愿服务队累计帮扶旅客达6.9万人次，成了服务温度的直观注脚。 文旅融合添了趣，航线织得更密了。今年暑期，T2航站楼里的 "你好，河南" 主题空间成了小热门， ...

Core Insights - Beijing Capital International Airport Company reported a total revenue of 2.755 billion RMB for the first half of 2025, representing a year-on-year increase of 2.63% [1] - The company recorded a net loss of 164 million RMB, which is a 56.48% improvement compared to the previous year [1] - The company experienced stable growth in air traffic volume due to strong passenger travel demand [1] Financial Performance - The total number of aircraft takeoffs and landings reached 217,305, an increase of approximately 2.8% year-on-year [1] - Passenger throughput totaled 34,168,396, reflecting a year-on-year growth of about 4.5% [1] - Cargo and mail throughput amounted to 746,268 tons, marking a year-on-year increase of approximately 5.9% [1] Revenue Breakdown - Aviation-related business revenue totaled 1.344 billion RMB, showing a year-on-year increase of about 4.6% [1] - Aircraft takeoff and related revenue was 689.412 million RMB, up approximately 1.9% year-on-year, influenced by minor fluctuations in domestic market demand [2] - Passenger service revenue reached 655.098 million RMB, a year-on-year increase of about 7.5%, driven by growth in international passenger traffic [2]