Core Insights - The article highlights the successful implementation of community-oriented services in the ancient town of Zhouzhuang, Jiangsu, facilitated by the property service team of Poly Development, which has improved the management and operational efficiency of the scenic area [1][3]. Group 1: Community Services and Management - The introduction of a "convenience service boat" by Poly Property has enhanced logistics for local businesses and residents, especially after the "motor ban" in the scenic area [1]. - The property service team has adopted a grid management model and smart management platform to address the challenges of managing a community-type scenic area, which includes over 200 original residents and more than 1,000 shops [1]. - The scenic area, covering only 0.47 square kilometers, has been divided into five grids for better order maintenance and environmental management, with dedicated personnel assigned to each grid [1]. Group 2: Digital Management Platform - Zhouzhuang has launched a digital comprehensive management platform that integrates over 500 high-definition cameras for real-time monitoring of issues such as littering and illegal construction, as well as assisting in locating missing persons [2]. - The management platform allows for efficient tracking of maintenance issues, with a system in place for rapid response to reported problems [2]. - The platform also plays a crucial role in guiding and dispersing tourist traffic during peak times, enhancing overall visitor experience [2]. Group 3: Community Engagement and Support - The establishment of a convenience service station by Poly Property, in collaboration with the government, provides essential services to residents, merchants, and tourists, including repairs and emergency assistance [2]. - The service station offers special support for elderly residents, including small appliance repairs and delivery of essential goods, fostering community engagement [2]. - The positive changes brought by Poly Property's involvement have been recognized by local stakeholders, indicating a successful model of shared governance and community vitality [3].