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WAIC 2025丨中国太保:共建生态,打造ALL IN AI合作新范式
Core Insights - China Pacific Insurance (CPIC) is accelerating its "ALL IN AI" strategy by signing cooperation agreements with multiple partners at the WAIC 2025, focusing on building AI capabilities across the insurance value chain [1] - CPIC aims to enhance its AI capabilities and applications in core business areas over the next five years, with a goal to become a leader in AI applications within the insurance industry [1] Group 1 - CPIC has established an intelligent disaster prevention and loss reduction service system for agricultural insurance using AI and satellite remote sensing technologies [2] - The life insurance segment has developed a multi-agent collaborative support system, resulting in a 1.9 times increase in customer conversion rates through the introduction of an intelligent customer management assistant [2] - The health insurance division has restructured its claims mechanism using a combination of rule engines, knowledge bases, and large models, achieving an 80% increase in operational efficiency for health insurance claims [2] Group 2 - The trend in AI technology development is moving towards general artificial intelligence (AGI), with lower usage thresholds and costs, making AI more accessible and effective for the insurance industry [2] - The impact of AI on the insurance sector is evolving from point solutions to process reengineering, driving innovation in business models and enhancing customer experience and value [2]