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“双11”三重奏,解读消费新变局
Nan Jing Ri Bao· 2025-11-13 00:21
Core Insights - The "Double 11" shopping festival is evolving with a focus on efficiency, consumer experience, and a shift in consumer mindset towards more rational purchasing decisions [1][8]. Group 1: Long and Short - Efficiency Revolution - The "Double 11" event has been extended, with platforms like JD.com starting promotions as early as October 9, leading to a record-breaking single-day sales performance [2]. - The integration of AI tools by platforms such as Taobao, JD.com, and Douyin has streamlined the shopping experience, reducing decision-making time for consumers [2]. - JD.com reported a 20.5% increase in foot traffic at its stores during the "Double 11" period, with sales targets exceeded ahead of schedule [2]. Group 2: Fast and Slow - Speed and Experience - Logistics operations have become highly efficient, with daily order processing reaching approximately 140,000 during peak periods [3][4]. - The balance between speed and consumer experience is emphasized, with advanced systems and smart sorting equipment enhancing operational efficiency [4]. - Instant retail has gained traction, with platforms like Taobao Flash Sale enabling rapid delivery from nearby stores, improving consumer experience [5]. Group 3: Hot and Cold - Consumer Trends - The market for smart and green home appliances is on the rise, with AI-enabled products accounting for over 55% of sales during "Double 11" [7]. - Younger consumers are driving demand for quality and personalized products, with a notable focus on health features in appliances [7]. - A shift towards a more rational consumer mindset is observed, with platforms simplifying discount rules and consumers prioritizing product quality and service over mere price reductions [8].