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中青旅:公司已完成智能中台系统开发部署工作
Zheng Quan Ri Bao Wang· 2026-01-23 12:44
Core Viewpoint - The company has completed the development and deployment of an intelligent middle platform, achieving full-chain intelligent support from data perception to decision execution, laying a technological foundation for AI applications across its business sectors [1] Group 1: AI Implementation - The company has implemented an AI office assistant that enhances management efficiency through functions such as office Q&A, process initiation, and daily inquiries [1] - The company’s travel platform, based on Tencent Cloud, has launched an intelligent customer service system utilizing the DeepSeek model, which answers customer queries and recommends products, thereby improving customer service efficiency [1] Group 2: Exhibition Business - The company’s exhibition division, Zhongqing Bole, offers AI customer service, AI assistants, and AI digital guides during events, integrating these capabilities into its "Smart Operation" platform [1] - The "Smart Operation" product has incorporated an exhibition knowledge base and intelligent attendee assistant, continuously enhancing AI application capabilities in event management and services [1] Group 3: Future Plans - The company is planning and assessing specific applications of AI in its scenic area services, aiming to strengthen the integration of technology and digital applications across all business sectors [1] - Future efforts will focus on enhancing smart system development and data utilization to improve operational efficiency in response to business development needs and market conditions [1]