Core Viewpoint - China Telecom is actively implementing its "Warm-hearted Service Ten Initiatives" in Huizhou, focusing on enhancing communication services with both technological advancements and a human touch [1][12]. Group 1: Service Innovations - Huizhou Telecom is a pioneer in the "10 Gigabit Era," accelerating the construction of "10 Gigabit communities, factories, and parks," providing citizens with a glimpse of future living through smart home experiences and 5G technology [3][4]. - The company has integrated "cloud-network-AI" technologies to offer innovative services such as edge computing and cloud storage, benefiting both enterprises and households with applications like remote healthcare and cloud-based work [4][12]. Group 2: Online and Offline Service Integration - China Telecom has upgraded its online service capabilities, allowing users to manage various telecom services through the app and customer service hotline, enhancing convenience and efficiency [6][12]. - For those less familiar with online services, Huizhou Telecom provides structured offline service options, ensuring transparency in pricing and service agreements [6][12]. Group 3: Customer Protection and Security - The company has introduced services to reduce nuisance calls and enhance user privacy, utilizing advanced cloud-based interception technologies [7][12]. - Huizhou Telecom promotes a "one-click unbind" service for users facing issues with reactivated phone numbers, ensuring a smoother transition and enhanced security for users [7][24]. Group 4: Community Support Initiatives - The "Love Wing Station" at the Jiangbei service center offers essential services for outdoor workers and vulnerable groups, including rest areas, charging stations, and safety guidance [8][9]. - The company is committed to providing care for the elderly through dedicated service areas and educational programs on digital technology, helping them navigate modern communication tools [10][22]. Group 5: Network Quality and Accessibility - Huizhou Telecom is focused on improving network coverage and quality, particularly in high-traffic areas and essential public spaces, ensuring a seamless communication experience for users [12][13]. - The company has launched tailored data packages and services for cross-border customers, enhancing connectivity within the Greater Bay Area [12][13].

Group 1 - The Ministry of Industry and Information Technology reported that in Q2, 3059 websites and apps related to the lives of the elderly and disabled completed accessibility modifications [1] - The "second number renewal" service was promoted, covering 220 mainstream applications and serving over 2.9 million users [1] - The ministry conducted 60 batches of technical tests on apps, ordered rectifications for 1449 apps, and removed 50 apps due to violations [1] Group 2 - The ministry reminded that telecom companies have upgraded the service for capping data usage beyond the package limit, offering multiple thresholds for user selection [2] - Users can opt for "Do Not Disturb" services through various channels to prevent unsolicited commercial electronic information [2]

Group 1 - The core theme of the campaign is "Anti-fraud is a compulsory course, strengthen the defense and fulfill responsibilities" [1] - The campaign aims to create a strong atmosphere for public participation in anti-fraud efforts through various online and offline channels [1][2] - The campaign is part of a broader initiative by the company to combat telecom network fraud and protect public property [11] Group 2 - The campaign utilized over 400 service centers to display anti-fraud posters and played promotional videos to educate the public [2] - The company leveraged its own media platforms, including WeChat, video accounts, and official Weibo, to disseminate original anti-fraud content [2] - A total of 89 offline events were held as part of the "Five Advances" initiative, covering communities, schools, towns, enterprises, and families [6] Group 3 - The campaign distributed over 20,000 promotional materials and engaged with over 6,000 individuals, benefiting more than 40,000 people [7] - The company conducted 25 training sessions for employees to enhance their ability to identify and prevent telecom network fraud [9] - The initiative reflects the company's commitment to corporate responsibility and the safety of public assets [11] Group 4 - The company plans to continue innovating anti-fraud promotional methods and deepen technical prevention measures in collaboration with various sectors [11] - The "Do Not Disturb" service integrates features to provide personalized solutions for users against frequent harassment calls and messages [4]

Core Viewpoint - Hubei Unicom is actively addressing the increasing issues of telecom fraud and spam messages by implementing the "Do Not Disturb" service, showcasing its commitment to public service and corporate responsibility in response to government initiatives [1][9]. Group 1: Service Implementation and Impact - The "Do Not Disturb" service utilizes advanced technology to identify and block spam and fraudulent communications, effectively creating a "smart firewall" for user communication safety [2]. - Over 8 million Hubei Unicom users have activated this service, resulting in the interception of 80 million spam calls and messages, demonstrating significant service effectiveness [2]. Group 2: Promotion and User Engagement - Hubei Unicom has launched a comprehensive promotional campaign across more than 2,000 service centers, employing various methods such as LED displays and hands-on demonstrations to educate users about spam prevention [4]. - Special "anti-spam experience zones" have been established in key service centers to enhance user awareness through real-life case studies and demonstrations [4]. Group 3: Community and Educational Initiatives - The company is exploring a "scene + service" integration model to expand the reach of its anti-spam services into various social contexts, including initiatives aimed at protecting the elderly and educating university students about information security [6]. - Upcoming initiatives include a "workplace communication safety package" aimed at enhancing security in corporate environments [6]. Group 4: Corporate Responsibility and Future Directions - As a state-owned enterprise, Hubei Unicom emphasizes its social responsibility and commitment to prioritizing public interests through the promotion of the "Do Not Disturb" service [9]. - The company plans to continue enhancing its services by integrating advanced technologies such as 5G, artificial intelligence, and big data, contributing to the development of a digital China and a strong network nation [9].