来电来信免打扰服务

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App适老化改造、推广“来电来信免打扰”服务 二季度电信服务通告来了
Xin Hua She· 2025-07-30 17:46
记者7月30日从工业和信息化部获悉,二季度,信息通信服务水平不断提升,3059家与老年人、残疾人 生活密切相关的网站、App完成适老化及无障碍改造;推动"二次号码焕新"服务,深入推进一键解绑历 史互联网应用账号工作,已覆盖220款主流应用,累计服务用户超290万人。 日前通告的2025年第二季度电信服务质量情况显示,二季度,工业和信息化部持续整治违法违规收集使 用个人信息、弹窗乱跳转等问题,组织开展App技术抽测60批次,责令整改1449款,下架50款;组织开 展清理整治营销电话扰民专项行动,依法关停违规语音专线3365条,清理网络违规外呼软硬件推广信息 29万条,加大"来电来信免打扰"服务推广力度,依据用户意愿累计为10.8亿用户提供防护服务1046亿 次。 此外,工业和信息化部指导基础电信企业在网厅、官方App等渠道设立资费公示专区,全面梳理在售资 费方案并上线公示;组织第三方机构对部分重点互联网企业客服热线进行拨测。 工业和信息化部提醒:近期各基础电信企业升级流量超套餐封顶服务,提供多档阈值供用户选择。用户 可根据自身需求,通过企业客服热线、官方App等渠道办理。为防范非应邀商业电子信息骚扰,用户可 通 ...
福建联通深入开展2025年“全民反诈在行动”集中宣传月活动
Qi Lu Wan Bao· 2025-07-24 09:33
Group 1 - The core theme of the campaign is "Anti-fraud is a compulsory course, strengthen the defense and fulfill responsibilities" [1] - The campaign aims to create a strong atmosphere for public participation in anti-fraud efforts through various online and offline channels [1][2] - The campaign is part of a broader initiative by the company to combat telecom network fraud and protect public property [11] Group 2 - The campaign utilized over 400 service centers to display anti-fraud posters and played promotional videos to educate the public [2] - The company leveraged its own media platforms, including WeChat, video accounts, and official Weibo, to disseminate original anti-fraud content [2] - A total of 89 offline events were held as part of the "Five Advances" initiative, covering communities, schools, towns, enterprises, and families [6] Group 3 - The campaign distributed over 20,000 promotional materials and engaged with over 6,000 individuals, benefiting more than 40,000 people [7] - The company conducted 25 training sessions for employees to enhance their ability to identify and prevent telecom network fraud [9] - The initiative reflects the company's commitment to corporate responsibility and the safety of public assets [11] Group 4 - The company plans to continue innovating anti-fraud promotional methods and deepen technical prevention measures in collaboration with various sectors [11] - The "Do Not Disturb" service integrates features to provide personalized solutions for users against frequent harassment calls and messages [4]
民有所呼 我必有应 湖北联通“免打扰”服务惠及千万用户
Qi Lu Wan Bao· 2025-07-24 07:30
Core Viewpoint - Hubei Unicom is actively addressing the increasing issues of telecom fraud and spam messages by implementing the "Do Not Disturb" service, showcasing its commitment to public service and corporate responsibility in response to government initiatives [1][9]. Group 1: Service Implementation and Impact - The "Do Not Disturb" service utilizes advanced technology to identify and block spam and fraudulent communications, effectively creating a "smart firewall" for user communication safety [2]. - Over 8 million Hubei Unicom users have activated this service, resulting in the interception of 80 million spam calls and messages, demonstrating significant service effectiveness [2]. Group 2: Promotion and User Engagement - Hubei Unicom has launched a comprehensive promotional campaign across more than 2,000 service centers, employing various methods such as LED displays and hands-on demonstrations to educate users about spam prevention [4]. - Special "anti-spam experience zones" have been established in key service centers to enhance user awareness through real-life case studies and demonstrations [4]. Group 3: Community and Educational Initiatives - The company is exploring a "scene + service" integration model to expand the reach of its anti-spam services into various social contexts, including initiatives aimed at protecting the elderly and educating university students about information security [6]. - Upcoming initiatives include a "workplace communication safety package" aimed at enhancing security in corporate environments [6]. Group 4: Corporate Responsibility and Future Directions - As a state-owned enterprise, Hubei Unicom emphasizes its social responsibility and commitment to prioritizing public interests through the promotion of the "Do Not Disturb" service [9]. - The company plans to continue enhancing its services by integrating advanced technologies such as 5G, artificial intelligence, and big data, contributing to the development of a digital China and a strong network nation [9].