Core Viewpoint - China Telecom is actively implementing its "Warm-hearted Service Ten Initiatives" in Huizhou, focusing on enhancing communication services with both technological advancements and a human touch [1][12]. Group 1: Service Innovations - Huizhou Telecom is a pioneer in the "10 Gigabit Era," accelerating the construction of "10 Gigabit communities, factories, and parks," providing citizens with a glimpse of future living through smart home experiences and 5G technology [3][4]. - The company has integrated "cloud-network-AI" technologies to offer innovative services such as edge computing and cloud storage, benefiting both enterprises and households with applications like remote healthcare and cloud-based work [4][12]. Group 2: Online and Offline Service Integration - China Telecom has upgraded its online service capabilities, allowing users to manage various telecom services through the app and customer service hotline, enhancing convenience and efficiency [6][12]. - For those less familiar with online services, Huizhou Telecom provides structured offline service options, ensuring transparency in pricing and service agreements [6][12]. Group 3: Customer Protection and Security - The company has introduced services to reduce nuisance calls and enhance user privacy, utilizing advanced cloud-based interception technologies [7][12]. - Huizhou Telecom promotes a "one-click unbind" service for users facing issues with reactivated phone numbers, ensuring a smoother transition and enhanced security for users [7][24]. Group 4: Community Support Initiatives - The "Love Wing Station" at the Jiangbei service center offers essential services for outdoor workers and vulnerable groups, including rest areas, charging stations, and safety guidance [8][9]. - The company is committed to providing care for the elderly through dedicated service areas and educational programs on digital technology, helping them navigate modern communication tools [10][22]. Group 5: Network Quality and Accessibility - Huizhou Telecom is focused on improving network coverage and quality, particularly in high-traffic areas and essential public spaces, ensuring a seamless communication experience for users [12][13]. - The company has launched tailored data packages and services for cross-border customers, enhancing connectivity within the Greater Bay Area [12][13].

Core Insights - The telecommunications industry in China has shown resilience with a year-on-year growth of 9.3% in total business volume, while the electronic information manufacturing industry increased by 11.1% and software business revenue grew by 11.2% [1][4]. Infrastructure Development - The construction of information infrastructure has accelerated, with a total of 4.55 million 5G base stations and 1.118 billion 5G mobile phone users by the end of June, achieving a user penetration rate of over 79% [1]. - Over 300 cities have deployed 5G-A networks, enhancing network technology and services, which has led to the emergence of new application scenarios such as low-altitude economy and smart manufacturing [1]. Digital Economy Growth - The "dual-gigabit" network development and the rapid advancement of intelligent computing have laid a solid foundation for the sustained growth of the information and communication industry, with 30.22 million gigabit network service ports and 226 million gigabit broadband users [2]. - The national computing resource layout has been optimized, with 10.43 million standard computing racks in use and an intelligent computing scale of 748 EFLOPS, ranking among the world's top [2]. Application of Digital Technologies - The application of digital technologies, particularly 5G and artificial intelligence, has deepened, with 5G applications integrated into 86 out of 97 major categories of the national economy, and over 138,000 5G application cases [3]. - The "5G + Industrial Internet" projects have surpassed 18,500, significantly driving the digital transformation of industries [3]. Information Consumption Trends - New applications such as 5G new calls, live streaming, and cloud gaming have rapidly emerged, leading to a continuous double-digit growth in mobile internet traffic for six consecutive months [4]. - The digital industry achieved a business revenue growth of 9.3% in the first half of the year, with electronic information manufacturing and software services playing a crucial role in this growth [4][5]. Software and IT Services Performance - The software and information technology service industry has shown stable growth, with software business revenue reaching 557.88 billion yuan, a year-on-year increase of 11.2% [5]. - The cloud computing and big data services generated 58.55 billion yuan in revenue, also reflecting an 11.2% growth [5]. Hardware Innovations - Several domestic companies have launched key products in high-growth areas such as security chips and AI-integrated devices, with over 100 AI terminal devices developed [6]. - The sales volume of AI glasses on JD.com increased sevenfold during the "618" shopping festival, indicating a growing consumer interest in AI smart terminal devices [6]. Social Impact and Accessibility - The telecommunications industry has focused on improving public services, achieving over 90% coverage of 5G in administrative villages, thus narrowing the digital divide [6]. - Initiatives to enhance digital accessibility for the elderly have included the adaptation of over 3,000 websites and apps, as well as the organization of over 400,000 digital literacy classes [6]. Future Outlook - The information and communication industry is positioned to inject continuous new momentum into high-quality economic and social development as it enters the planning phase for the 15th Five-Year Plan [7].