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App偷偷自动续费 法院判决退款
Qi Lu Wan Bao· 2025-08-30 01:31
Group 1 - The case involves a technology company operating a cloud storage service, where a user was charged automatically for a membership without clear notification [1] - The user, after realizing the automatic charges, sought a refund but was initially denied, leading to a court case [1] - The court ruled that the company's notification about automatic renewal was not sufficiently prominent, violating the user's right to be informed and choose [1] Group 2 - The digital economy has seen paid memberships become a common revenue model, but misleading app interfaces have led to consumers being charged without their knowledge [2] - Starting July 1, 2024, new consumer protection regulations will require businesses to clearly inform consumers about automatic renewals before they agree to services [2] - The court's decision highlights the need for technology companies to enhance user experience by ensuring transparency and fairness in transactions [2]