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上海浦东机场酒店品质联盟成立 助力上海“全力打造中国入境旅游第一站”
Zhong Guo Xin Wen Wang· 2025-07-16 17:26
Core Viewpoint - Shanghai Pudong International Airport has established a hotel quality alliance to enhance services for travelers, particularly during the peak summer travel season, aiming to position Shanghai as a leading destination for inbound tourism in China [1][2]. Group 1: Service Enhancements - The hotel quality alliance consists of eight hotels around Shanghai Pudong International Airport, which will provide seven new service products tailored to the needs of foreign, transit, and family travelers during the summer [1][3]. - New services include the establishment of "Comprehensive Travel Information Inquiry Stations" at member hotels, short-stay accommodations ranging from 4 to 6 hours, and exclusive benefits for ticket holders [2]. Group 2: Family and Crew Services - The alliance has introduced family-friendly offerings such as themed children's rooms and activities like a flight simulation cockpit, catering to the increase in family travel during the summer [2]. - A specialized service called "Cloud Quick Enjoy" has been launched for flight crew members, with representatives from Korean Air expressing complete satisfaction with the services, reporting "zero complaints" [2]. Group 3: Member Hotels - The hotel quality alliance includes various hotels such as Ramada Plaza Shanghai Pudong Airport, Holiday Inn Pudong Airport, and others, creating a diverse service matrix to support the travel experience [3].
浦东机场酒店品质联盟成立 7大航旅产品护航暑运出行
Zhong Guo Min Hang Wang· 2025-07-16 11:20
Core Viewpoint - The Shanghai Pudong Airport Hotel Quality Alliance was established to enhance the travel experience for foreign, transfer, and family travelers during the summer travel season, aiming to support Shanghai's goal of becoming China's top inbound tourism destination [1][5]. Group 1: Alliance Formation and Objectives - The alliance consists of eight hotels around Pudong Airport, including Ramada Plaza, Holiday Inn, and others, creating a diverse service matrix to extend and ensure airport travel services [5][11]. - The alliance aims to improve traveler experience by launching seven major travel products that integrate with airport services [5][11]. Group 2: Key Service Products - "Comprehensive Travel Inquiry" service provides a one-stop inquiry platform at member hotels, offering guidance on transportation, cultural tourism information, electronic payment assistance, and flight process instructions [5][11]. - "Starry Night Worry-Free" short-stay product offers affordable 4-6 hour accommodations for late-night and transfer passengers, with some hotels providing breakfast packages and shuttle services [11]. - "Airport Hotel+" cooperative service products offer discounts on airport VIP lounge access and expedited security checks for hotel guests [11]. - "Joyful Summer" family-oriented products include themed family rooms and activities tailored for summer travelers [11]. - "Delicious Moments" food festival enhances the stay experience with various culinary events, responding to the "Shanghai Summer" international consumption season [11]. - "Ticket Enjoyment" program provides exclusive benefits for guests presenting tickets from recent local events [13]. - "Cloud Express" service offers efficient check-in and check-out for flight crews, including dedicated counters and preferred floors [13]. Group 3: Strategic Goals - The establishment of the Pudong Airport Hotel Quality Alliance follows the earlier formation of the Hongqiao Airport Hotel Quality Alliance, both aimed at enhancing traveler accommodation experiences [13]. - The alliances will focus on traveler needs, regional collaboration, and resource sharing to introduce more innovative services, contributing to the development of a quality-leading international aviation hub [13].