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中国联通(00762)9月智慧客服客户问题解决率达98.9%
智通财经网· 2025-10-22 10:40
Core Viewpoint - China Unicom (00762) announced that by September 2025, the total number of ubiquitous intelligent connection users is expected to reach approximately 1.234 billion, with 5G network users reaching about 225 million and IoT terminal connections reaching around 703 million [1] Group 1 - The number of 5G industry virtual private network service customers is reported to be 21,688 [1] - By September 2025, the problem resolution rate for smart customer service is expected to reach 98.9% [1]
中国联通9月智慧客服客户问题解决率达98.9%
Zhi Tong Cai Jing· 2025-10-22 10:36
Core Insights - China Unicom (600050)(00762) projects that by September 2025, the total number of ubiquitous intelligent connection users will reach approximately 1.234 billion [1] - The number of 5G network users is expected to reach approximately 225 million by September 2025 [1] - The cumulative number of Internet of Things (IoT) terminal connections is projected to reach approximately 703 million [1] - The number of customers for 5G industry virtual private network services is reported to be 21,688 [1] - By September 2025, the problem resolution rate for smart customer service is expected to reach 98.9% [1]