Group 1 - The core idea is that Luzhou Bank is innovating its service model by extending traditional customer care from financial scenarios to everyday life, focusing on high-quality parent-child companionship in a digital age [1] Group 2 - Luzhou Bank organized the "Luzhu Love Research" activity, inviting 12 parent-child families to explore the Chengdu Archaeological Center, engaging in activities like shadow puppet making and learning about intangible cultural heritage [2] Group 3 - The bank initiated an online reading program and offline events, including a themed sharing session with children's literature author Mai Zi, addressing topics like "family and responsibility" and "facing fears" [3] - The "Little Luzhu Reading Club" combines online and offline activities, promoting high-quality parent-child companionship [3] - Luzhou Bank emphasizes that true service goes beyond financial needs, reflecting a deep understanding of customers' diverse needs and embodying a customer-centric service philosophy [3]