"虽然OpenAI的Deep Research能力很强，但其适合做广泛的搜索和很长的报告。对于出口商品HS Code 这样一个具体要求精确答案的任务，正确率却只有5%。我们在垂直数据库上，做了工具的减法，以及 上下文工程。这个垂直Deep Research范式的HS Code判定工具，准确率可以做到80%。" 在2025世界人工智能大会期间跟媒体交流的时候，阿里国际副总裁、阿里国际AI Business负责人张凯夫 如是说。 近半年来，包括Deep Research和Manus在内的各类智能体产品纷纷涌现，AI Agent俨然已经成为人工智 能赛道的"必争之地"。近期以来，面向跨境贸易、跨境电商等实际场景，阿里国际数字商业集团推出了 多款智能体应用产品，如智能退款agent、海关编码HScode agent以及在线招商agent等，在行业里获得关 注。 7月26日，2025世界人工智能大会卓越人工智能引领者SAIL奖公布，阿里国际跨境电商AI解决方案 Marco斩获本届SAIL之星，成为该领域的首个获得者。在同观察者网等媒体交流时，张凯夫多次谈到了 AI Agent的发展。张凯夫认为，在很多实际功能上，垂直A ...

Core Insights - Alibaba International's AI solution Marco won the SAIL award at the 2025 World Artificial Intelligence Conference, marking it as the first in its field to receive this recognition [1] - The AI solution supports over 30 languages and covers more than 60 e-commerce scenarios, providing cost-effective solutions for marketing, compliance, and after-sales [1] - The average daily usage of Alibaba International's AI services has surged to over 1 billion calls as of July 2025, compared to just 1 million in 2023 [1] Group 1 - The most frequently used AI features by merchants include image translation, image recognition for product information enhancement, and marketing copy generation [1] - The translation feature transitioned from a small model to a large model by the end of last year, resulting in a 30% increase in consumer satisfaction in top European languages [1] - AI-driven SEO now accounts for nearly 40% of overall SEO efforts, with potential to reach 50% or more in the future [1] Group 2 - Alibaba International has introduced various AI agents, including a smart refund agent, HScode agent for customs compliance, and an online recruitment agent [2] - The smart refund agent has reduced refund costs for merchants by 15% through its multimodal understanding and reasoning capabilities [2] - The accuracy of the HScode agent has improved by 23%, while the online recruitment agent has nearly doubled the effectiveness of email acquisition [2] Group 3 - Alibaba International's core AI technologies, including the Marco large language model, Ovis multimodal model, and Agentic ADK for agent application development, have all been open-sourced [2]