淘宝出海业务
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国内电商太卷,淘宝找海外第二战场
虎嗅APP· 2025-09-23 13:59
Core Viewpoint - Alibaba's Taobao is accelerating its international expansion, particularly targeting domestic merchants with no overseas experience, through a "one-click overseas" model that addresses their concerns about logistics and market entry [4][6][54]. Group 1: Business Strategy - Taobao's international business has seen a user growth rate exceeding 200% since April of the current fiscal year, driven by improvements in fulfillment certainty, payment registration, and user data [4][14]. - The "one-click overseas" model charges merchants a commission of 4%-10% while maintaining their pricing and operational control [4][62]. - The strategy focuses on reducing the barriers for domestic merchants to enter international markets, particularly in logistics and customer service [4][54]. Group 2: Challenges and Solutions - Taobao faces challenges in expanding beyond its existing user base, which is predominantly Chinese, and ensuring reliable fulfillment for a vast array of products [6][7]. - Significant subsidies are necessary to cover fulfillment costs and to build brand awareness in target markets [8][67]. - The platform aims for a balance between merchant contributions and platform expenditures, with a focus on achieving profitability through scale [67]. Group 3: Key Performance Indicators - The company has set a target of signing over 1 million merchants within approximately 10 months, with a focus on achieving a 50% coverage of products eligible for free shipping [19][21]. - Future growth expectations include maintaining double-digit growth rates in user numbers and transaction volumes over the next three years [69]. Group 4: Competitive Landscape - Taobao's competitive advantage lies in its existing merchant ecosystem, which allows for seamless integration of overseas sales into their current operations [23][25]. - The platform differentiates itself by offering a wide variety of non-standard products, leveraging its rich inventory to provide fulfillment certainty [26][28]. - Collaboration with logistics partners is crucial to ensure that service standards meet the platform's fulfillment guarantees [30][32]. Group 5: Organizational Structure and Collaboration - The integration of different organizational units within Alibaba has strengthened the collaboration between domestic and international teams, enhancing the efficiency of the overseas expansion efforts [36][41]. - The shared performance metrics between domestic and international teams ensure alignment in goals and execution [42][44]. - The company emphasizes a cooperative rather than competitive relationship with other Alibaba platforms like AliExpress, focusing on complementary strengths in different markets [45][48].
淘宝出海,不想卷全托管了
Hu Xiu· 2025-09-23 13:13
Core Insights - Alibaba's Taobao is accelerating its international expansion, particularly targeting domestic merchants with no prior overseas experience, through a "one-click overseas" model [2][39] - The company has seen a significant increase in new users, with a year-on-year growth rate exceeding 200% since April [2][7] - Key challenges include breaking into non-Chinese user markets and ensuring reliable fulfillment services for a vast array of products [3][6] Business Model - Taobao's overseas strategy is not a full-service model; merchants retain pricing, operational control, and user assets [39] - The platform charges merchants a commission of 4% to 10%, which covers logistics, marketing, payment processing, and return guarantees [46][49] - The model aims to minimize upfront costs and risks for merchants, allowing them to use existing inventory without needing to stock overseas [42][49] Growth Strategy - The "Global Growth Plan" was initiated after recognizing a critical turning point in Taobao's overseas capabilities, particularly in logistics and user experience [5][6] - The focus is on the apparel sector initially, with plans to expand to other categories like electronics and home goods before the upcoming Double Eleven shopping festival [11][12] - Over 1 million merchants have signed up for the overseas program within approximately 10 months [12][15] Competitive Landscape - Taobao's competitive edge lies in its existing merchant ecosystem and the ability to offer a diverse range of products while ensuring fulfillment certainty [16][17] - The platform's logistics network is open and collaborates with various service providers to maintain service standards [21][23] - Taobao's primary market focus is on regions with significant Chinese communities, differentiating it from competitors like AliExpress [36][38] Organizational Synergy - The integration of different departments within Alibaba has led to a more cohesive approach to supporting merchants in both domestic and international markets [25][26] - Performance metrics are shared between domestic and international teams to ensure alignment in goals and execution [31][32] - The collaborative model emphasizes shared objectives, enhancing operational efficiency and reducing internal competition [33][34]