中新网福建龙岩2月18日电 (章宸睿 谢雯)今年49岁的赖茂京，来自福建省龙岩市上杭县古田镇。2020 年，他加入了骑手队伍，凭借着吃苦耐劳精神，如今已成为淘宝闪购龙岩市龙腾站的中班队长，这也是 他第六次在工作中度过春节。 图为2月16 图为2月16 日除夕夜，赖茂京与同事们在一起吃年夜饭。 章宸睿 摄 日，除夕上午，赖茂京骑着电动车，正在配送订单。这天，他从上午10点便踏上了奔波之路，直至夜幕 降临。 章宸睿 摄 春节假期，赖茂京的小家分散在三个地方：父母在上杭古田老家，爱人和孩子则远在千里之外的江苏徐 州。在送单的间隙，谈及成为骑手六年来的感受，赖茂京感慨道："最大的感受就是这座城市对我们这 个群体越来越接纳，越来越温暖。" "我只是做了本职工作。"赖茂京谦虚地表示，"看着他们好好的，我在这边干着就有劲。"谈及新年愿 望，他脸上露出朴实的笑容："希望生活越来越好吧，愿大家的日子都能越过越红火。" 图为2月17 日，农历大年初一上午，赖茂京当天派送的第一份订单准时送达，他向客户送上了新春祝福。 章宸睿 摄 大年初一清晨，细雨绵绵。赖茂京精心备好了一份新年礼物——一幅栩栩如生的"骏马奔腾"窗花，他准 备将这份 ...

Core Insights - The core viewpoint of the news is the implementation of a penalty-free policy for delivery riders in Taobao Flash Purchase, which aims to enhance rider satisfaction and improve service quality through a new "service score" mechanism [1][2]. Group 1: Policy Changes - The penalty-free initiative for exceeding delivery times has been fully implemented across all direct cities in China as of December 12, following successful rollouts in multiple cities [1]. - The new "service score" system is designed to provide a more scientific and gentle positive incentive for riders, allowing them to earn more based on their performance without the fear of penalties for delays [1]. Group 2: Service Score Mechanism - The "service score" operates on a points-based system where riders can earn points for timely deliveries and adherence to service standards, with a maximum deduction of 2 points for each late delivery [1]. - Riders are encouraged to maintain high service scores to ensure better delivery opportunities and income stability, as lower scores may affect their order assignments [2]. Group 3: Technological Enhancements - A new intelligent outbound calling feature has been launched to help riders save time and improve delivery efficiency by automating communication with customers for contactless deliveries [3]. - Additional measures include partnerships with property management and Alipay to optimize community access, improvements in order assignment efficiency, and the introduction of fatigue management rules to ensure rider safety [3].