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超时免罚全面落地 淘宝闪购加码正向激励持续提升骑士保障
Zheng Quan Ri Bao Wang· 2025-12-12 11:20
"以前送单就怕路上堵、小区路复杂、电梯上下慢,还有一些突发情况,现在心里踏实多了,只用关注 服务分,送得好分越高,1次超时最多扣2分,不扣款了,比以前灵活太多。"骑士张文强说,虽然免 罚,但也要注意接单数量、不滥用超时,服务分低了可能影响派单,只有稳定跑单,才会有稳定收入。 也就是说,骑士不用再担心超时扣款,只需做好配送服务、保持提升服务分,能更少焦虑更加从容,提 升出行安全与跑单收入;服务质量与派单优先级和额外奖励相关,这也有效保障了用户外卖体验。 本报讯 (记者李静)随着更多城市取消骑士超时扣款,12月12日,淘宝闪购超时免罚举措已全面落 地。 近日,在上海、重庆、深圳、福州、南昌、贵阳、哈尔滨、太原、兰州、青岛等城市完成上线后,面向 众包骑士,淘宝闪购超时免罚已覆盖全国直营城市。本月初,淘宝闪购取消超时扣款举措扩大覆盖到60 城,新的"服务分"机制以更科学、更温和的正向激励和技术支持牵引骑士服务,获得广泛认可。 据介绍,淘宝闪购"服务分"通过弹性约束和激励,让骑士收入不再因超时受影响,实现多劳多得、优劳 优得,带来骑士安全、履约效率与用户体验的协同提升。 具体规则上,面向众包骑士,淘宝闪购"服务分"通过 ...
全面取消超时扣款!淘宝闪购超时免罚已覆盖全国直营城市
Xin Lang Cai Jing· 2025-12-12 06:45
据介绍,淘宝闪购"服务分"通过弹性约束和激励,让骑士收入不再因超时受影响,实现多劳多得、优劳 优得,带来骑士安全、履约效率与用户体验的协同提升。 责任编辑:杨赐 近日,在上海、重庆、深圳、福州、南昌、贵阳、哈尔滨、太原、兰州、青岛等城市完成上线后,面向 众包骑士,淘宝闪购超时免罚已覆盖全国直营城市。此前本月初,淘宝闪购取消超时扣款举措扩大覆盖 到60城,新的"服务分"机制以更科学、更温和的正向激励和技术支持牵引骑士服务,获得广泛认可。 新浪科技讯 12月12日下午消息,淘宝闪购超时免罚举措已全面落地。 近日,在上海、重庆、深圳、福州、南昌、贵阳、哈尔滨、太原、兰州、青岛等城市完成上线后,面向 众包骑士,淘宝闪购超时免罚已覆盖全国直营城市。此前本月初,淘宝闪购取消超时扣款举措扩大覆盖 到60城,新的"服务分"机制以更科学、更温和的正向激励和技术支持牵引骑士服务,获得广泛认可。 据介绍,淘宝闪购"服务分"通过弹性约束和激励,让骑士收入不再因超时受影响,实现多劳多得、优劳 优得,带来骑士安全、履约效率与用户体验的协同提升。 责任编辑:杨赐 新浪科技讯 12月12日下午消息,淘宝闪购超时免罚举措已全面落地。 ...
做“哥们”还是做“保姆”?中国投资新生态里的GP/LP信任大考
投中网· 2025-12-04 06:22
将投中网设为"星标⭐",第一时间收获最新推送 中国投资新生态里的GP与LP的关系。 整理丨 陶辉东 陈美 来源丨 投中网 在中国股权投资行业步入深水区的当下,市场资金结构已发生根本性逆转,国资成为绝对主力。这不 仅改变了募资端的版图,更深刻重塑了LP(有限合伙人)与GP(普通合伙人)的博弈规则。我们正 身处一个充满张力的时代:一方面是国家对"耐心资本"的顶层呼唤,另一方面是现实中DPI(投入资 本分红率)、返投任务与保值增值多重考核下的"极限施压"。 在这场关于信任与利益的博弈中,GP如何化解国资LP的"既要又要"?"保姆式监管"是否正在侵蚀投 资的专业性?一场汇聚了国资平台、市场化母基金与头部GP的圆桌对话,让我们得以窥见行业深处 的重担与突围之道。 正如 青岛市创新投资总经理于静 所坦言,行业内反馈的国资LP"既要又要还要"诉求,其实是叠加 了财政资金杠杆效应支持地方经济发展,地方经济结构调整需要及目前国资出资人保值增值的考核的 复合需求。 面对这种压力,简单的迎合往往适得其反, 力鼎资本CEO张学军 一针见血地指出,"强扭的瓜迟早 会出问题",单纯为了满足返投而忽视产业基础的匹配,最终不仅无法完成业绩, ...
“超时罚款”,全面取消!
Zhong Guo Ji Jin Bao· 2025-08-27 13:11
Core Points - Meituan announced the complete cancellation of "overdue fines" for delivery riders by the end of 2025 [1][3] - The initiative is part of Meituan's broader algorithm governance measures aimed at improving rider experience and income stability [4][5] Group 1: Cancellation of Overdue Fines - The cancellation of overdue fines will be implemented nationwide after successful trials in 22 cities, including Hangzhou and Wuhan [5] - Meituan has been exploring positive incentives to replace fines, with a scoring system to reward high-performing riders [4][6] - Feedback from riders indicates a significant improvement in their experience, as they no longer fear penalties for delays [4] Group 2: Enhancements in Delivery Efficiency - Meituan is collaborating to establish "rider-friendly communities" to address common delivery challenges, with over 24,700 communities modified to facilitate rider access [6] - The company is implementing measures to improve address accuracy and user location sharing to reduce delivery issues [6] - A "safety score" system has been introduced to incentivize safe riding behavior, resulting in a 26% reduction in traffic violations among participating riders [6] Group 3: Commitment to Transparency and Fairness - Meituan's public affairs representative emphasized the importance of transparency and collaboration in optimizing delivery algorithms [7] - The company aims to continuously refine its management practices to ensure fairness and humanity in rider treatment [5][7]
骑手配送算法再改善!美团:“用得分体系代替负向扣款”将很快向全国推广
Xin Lang Ke Ji· 2025-08-27 09:53
Core Viewpoint - Meituan is taking significant steps to improve the working conditions and experiences of its delivery riders by implementing various algorithmic governance measures and positive incentive mechanisms, aiming to reduce pressure on riders and promote fair competition within the industry [1][2][3] Group 1: Algorithm Governance and Rider Experience - Meituan held its eighth communication event focused on rider algorithm governance, sharing improvements in rider work experiences, including safety measures and fatigue management [1] - The company plans to eliminate overtime penalties for riders by the end of 2025, shifting towards positive incentives instead of negative penalties [2] - A new scoring system to replace negative deductions has been developed and will soon be rolled out nationwide, enhancing rider confidence and experience [2] Group 2: Safety and Health Measures - Meituan has implemented a fatigue management system that includes pop-up reminders after 8 hours of work and mandatory offline time after 12 hours, with 18% of riders triggering the 8-hour reminder [3] - The introduction of a "safety score" system has led to a 26% reduction in traffic violations among riders, with over 20,000 riders receiving cash rewards for maintaining safe driving records [3]