Core Insights - The year 2026 is anticipated to be the "year of AI agents," with significant developments in Shenzhen, including the establishment of the Shenzhen Leading Edge Intelligent Open Research Institute and the launch of the SkillsUI platform by Shenzhen Tuzhan Intelligent Technology Co., Ltd. [1][2] - AI agents are transitioning from a text-based interaction model to a task-execution model, which is expected to reshape the internet's development logic over the past 30 years [2][3]. - Key challenges for the deployment of AI agents include data privacy, bandwidth costs, and latency issues associated with centralized cloud computing [2]. Industry Developments - Shenzhen is focusing on the edge AI agent sector, leveraging its strong smart terminal industry to push for advancements in chips, algorithms, and collaborative AI [1][4]. - The Shenzhen Leading Edge Intelligent Open Research Institute will conduct research on 12 key areas to provide technological support for the edge AI industry [4][7]. - The "OR" strategy combines open-source HarmonyOS with RISC-V to create a new hardware and software ecosystem for the Internet of Things, while the "CA" strategy focuses on developing a self-sufficient chip ecosystem [5]. Product Innovations - The SkillsUI platform enables AI to evolve from a conversational agent to an executor, facilitating its integration into various devices such as smartphones, TVs, and smart glasses [3][5]. - The "Shen Xiao i" AI agent has been launched in seven application scenarios and has passed efficiency assessments by the China Academy of Information and Communications Technology [6]. Future Outlook - Shenzhen aims to become a global leader in the edge AI agent industry by focusing on core technology research and fostering collaboration between academia and industry [7][8]. - The goal is to establish a self-sufficient core technology capability in the edge AI sector by 2030, enhancing Shenzhen's competitiveness in the global supply chain [8].

采写：南都N视频记者陈荣梅 针对政务领域人工智能应用普遍存在的"答不准、易跑偏、有风险、成本高"难题，团队经过集中攻关和 200多次的持续迭代，打造出全市统一的政务智能技术架构，研发了一系列创新技术和工程模式。创 新"通专结合"多智能体协同弹性调度技术，让推理更精准、成本最优化；首创三维认知图谱技术，基 于"主体－意图－情形"，建成覆盖7大高频政务服务领域、1900余个意图、超400万字的政务知识图谱体 系；创新安全与问答模型解耦部署，建立"输入拦截－模型约束－输出审核"三层安全风控体系；提升动 态问答模板技术，动态生成调用答案模板，在保障答案稳定减少波动的基础上提升答案与问题的匹配 度；探索复合式知识检索，精细化分层级检索，逐层深入，实现海量政务知识精准锚定 为降低成本、提升效益，"深小i"采用"市级统建、部门配置、分级赋能"建设模式，构建全市统一知识 库，推动全市政务知识共建共用，上线能力开放平台，支持各区各部门敏捷开发、快速落地，目前已有 21个单位参与协同推进全市一体化智能客服体系建设。加强与大湾区城市跨域协同，中山市移动政务平 台已接入"深小i"相关服务。在成本控制方面，依托深圳市人工智能公共支撑平 ...

Core Points - The "Shenzhen-Zhongshan Cross-Regional Service" initiative has expanded to include 800 items, focusing on high-frequency areas such as housing fund, human resources, medical insurance, and market supervision [1] - The initiative aims to create a seamless service environment between Shenzhen and Zhongshan, facilitating efficient cross-regional government services for residents [1] - Residents like Mr. Chen and Ms. Wu have benefited from the initiative, experiencing significant time and effort savings in processes such as medical expense reimbursement and housing fund loans [1] Summary by Category - **Service Expansion** - The number of services available for Zhongshan residents to handle Shenzhen matters is 388, while Shenzhen residents can handle 412 Zhongshan matters [2] - Services cover various areas including business registration, employment services, social security, and housing funds [2] - **Platform Integration** - The initiative leverages public service platforms such as "iShenzhen," "ShenXiaoI," and "ZhongyiBan" to facilitate service delivery [2] - Zhongshan has established an interactive zone on the "iShenzhen" platform, providing services like policy support, factory leasing, and investment attraction [2]