Core Viewpoint - Tencent Cloud has launched a new intelligent agent development platform that enables zero-code configuration for multi-agent collaborative construction, significantly lowering the development threshold for intelligent agents [1][3][17]. Group 1: Platform Features and Upgrades - The intelligent agent development platform is an upgrade from the previous "Large Model Knowledge Engine," featuring advanced capabilities in Retrieval-Augmented Generation (RAG), workflow capabilities, and multi-agent collaboration mechanisms [5][7][15]. - The platform supports complex table question-and-answer scenarios and can automatically generate question-answer pairs from documents, effectively reducing operational costs [8][24]. - It allows for document comparison to assist in efficient decision-making and supports only generating question-answer pairs for incremental content, significantly reducing token consumption [10][24]. Group 2: Multi-Agent Collaboration - The platform introduces a global vision agent that supports flexible node rollback and global intent insights, allowing for intelligent control of node transitions [11][24]. - It also supports zero-code configuration for multi-agent collaboration, catering to various collaborative needs [13][25]. Group 3: Industry Applications and Case Studies - The intelligent agent platform has been successfully implemented in various scenarios, such as upgrading the intelligent customer service system for FAW Toyota, which improved independent resolution rates from 37% to 84% [25]. - In the pharmaceutical retail sector, Dazhenglin has built a dedicated AI knowledge base using Tencent Cloud's large model knowledge engine, significantly reducing query response times by over 80% [26]. - The platform has also been utilized in the medical field, where a collaboration with Mindray has led to enhanced efficiency in case documentation and knowledge retrieval [26]. Group 4: Evolution and Future Directions - Tencent Cloud's intelligent agent development platform has evolved from a focus on intelligent customer service to a comprehensive intelligent agent construction platform, integrating various capabilities over time [29][27]. - The company aims to continuously iterate on products and technologies based on user needs, striving to build an AI platform that is closely aligned with industry requirements [37][33].