9月29日，好特卖官方客服回应南都湾财社记者称，经自查，确认该顾客投诉的商品是2025年9月15日生 产的，矿泉水瓶包装上的"2025年"中的数字"5"，因为打印不连贯，导致顾客看错为"3"，目前平台在积 极联系顾客，该客服称，如果顾客仍有疑虑，平台亦可以为其退款。好特卖表示，平台所有销售的商 品，资质都是齐全的，只有合格的才会销售。 委托商：或为假冒伪劣产品 不过，该说法遭到饮用水委托方的质疑。9月30日，广州白云山星群健康科技有限公司工作人员告诉南 都湾财社记者，经确认，该公司今年9月并未生产饮用水，不排除该消费者购买到的商品为假冒伪劣产 品，但需要该消费者提供更多涉事产品信息才能确认。 针对这一说法，9月30日，好特卖官方客服告诉南都湾财社记者，将对此进行核查，但截至发稿前，记 者未收到更多回应。 9月28日，有北京的消费者发文称，他在好特卖（北京京投港长阳店）买到一瓶过期一年多的饮用水。 该消费者称喝了几口才发现饮用水过期，并疑虑，9毛钱买的水，是否值得坐地铁回去找商家理赔？ 据其发布的图片，该瓶饮用水品牌为王老吉，生产日期疑为2023年9月15日，保质期12个月，委托方为 广州白云山星群健康科技有限 ...

Core Viewpoint - A consumer reported purchasing expired bottled water from a discount store, raising concerns about product quality and safety [1][3] Company Summary - The discount store, 好特卖, was established in 2019 and is a chain specializing in discounted snacks [4] - The parent company, 上海芯果科技有限公司, has undergone five rounds of financing since 2019, with the latest being a Series B round in 2021 [4] - According to the China Chain Store & Franchise Association, 好特卖's sales are projected to grow by 33.4% year-on-year to 4.85 billion yuan in 2024, with a 15.3% increase in store count to 940 [4] Incident Summary - A consumer claimed to have bought a bottle of water that was over a year expired, with the product allegedly produced on September 15, 2023, and a shelf life of 12 months [1] - The store's customer service initially stated that the product was actually produced on September 15, 2025, and attributed the confusion to a printing error [3] - The water's manufacturer, 广州白云山星群健康科技有限公司, disputed the store's claim, stating they had not produced any bottled water in September 2023 and suggested the product might be counterfeit [3]

Core Points - A consumer in Beijing reported purchasing expired bottled water from a discount store, raising concerns about product quality and potential compensation [1] - The store's customer service claimed the product was not expired, stating a misprint on the label led to confusion about the production date [4] - The bottled water's manufacturer disputed the store's claim, indicating that no water was produced in September 2023, suggesting the possibility of counterfeit products [4] Company Overview - The discount store, established in 2019, is a chain specializing in discounted snacks and has undergone five rounds of financing since its inception, with the latest round in 2021 [5] - According to the China Chain Store & Franchise Association, the store's sales are projected to grow by 33.4% year-on-year to 4.85 billion yuan in 2024, with a 15.3% increase in the number of stores to 940 [5]