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上门服务“把脉问诊” 山东移动茌平分公司开展“宽带义诊”行动
Qi Lu Wan Bao· 2026-01-12 08:42
针对发现的"跨楼层信号覆盖不均"问题,工程师现场制定优化方案:调整光猫位置、更换高增益天线以 扩大信号覆盖,同步整理杂乱线路,减少信号干扰。优化之余,工程师还耐心指导商户使用"移动爱 家"APP自助检测信号、排查故障,并讲解网络安全知识,协助设置防蹭网功能,帮助商户掌握日常网 络维护技能。 "每到客流高峰,Wi-Fi就卡顿,一楼二楼信号也不一致,直接影响收银和顾客体验。"雅尚美科技美肤 中心负责人此前向移动公司反映了网络难题。接到诉求后,智家工程师迅速携带专业设备上门,展开一 场细致的网络"诊疗"。 下一步,山东移动茌平分公司将继续深化"主动服务、按需上门"模式,围绕不同行业商户的网络使用场 景,持续提供更专业、高效、贴心的智家服务,全面筑牢商户数字化转型的网络底座,为地方商业发展 注入数智动力(300686)。 服务过程中,工程师与商户深入沟通实际用网场景与核心需求,随后分组进行全面检测:一组成员使用 专业设备对店内一、二层各个角落进行信号强度与网络稳定性测试,精准定位信号盲区;另一组则系统 检查室内布线、路由器及光猫运行状态,排查设备老化、线路干扰等潜在问题,实现对网络质量的"精 准把脉"。 近日,山东移 ...
智慧科技赋能社区治理 昭通一小区变身“智慧家园”
Zhong Guo Xin Wen Wang· 2025-09-30 07:35
Core Insights - The article discusses the successful implementation of a smart community transformation in the Hehua Tisi community in Zhaotong City, aimed at enhancing residential management and improving the quality of life for residents through advanced technology [1][6]. Group 1: Smart Community Features - The Hehua Tisi community has integrated AI monitoring, facial recognition access control, and a smart community management platform, significantly improving residents' sense of security and convenience [1][6]. - Residents have reported a dual enhancement in safety and convenience, with features like reverse monitoring for high-altitude object throwing and facial recognition for easier access [3][5]. Group 2: Management Efficiency - The smart community management platform allows for comprehensive awareness and intelligent management of people, vehicles, housing, and security, addressing common issues such as electric bike access and parking violations [6][8]. - The property management team has noted improved efficiency in managing resident and vehicle information, enabling quick responses to issues like unauthorized parking or unfamiliar individuals lingering in the area [8]. Group 3: Collaborative Model - The transformation is a result of collaboration between China Mobile and the community property management, with China Mobile providing platform development, technical support, and some hardware investment, while the property management handles daily operations [8]. - China Mobile's Zhaotong branch aims to lead the smart transformation efforts, with plans to achieve 100% gigabit network coverage in urban residential areas by December 2025, promoting the development of more smart communities [8].