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银川机场创新打造“舒适无忧网约车服务” 以智慧管理重塑出行新体验
Core Viewpoint - Yinchuan Airport is enhancing its ground transportation management and optimizing passenger flow to address the "last mile" travel challenges faced by passengers in the Northwest region of China [1] Group 1: Transportation Management Innovations - The airport has implemented a dual-zone operation model with a "waiting area + pickup area" to streamline the process for ride-hailing services, reducing the ride-hailing detour rate from 50% to 5% [2] - The introduction of an "electronic fence + physical isolation" method has improved the organization of ride-hailing services, significantly enhancing passenger convenience [2] Group 2: Efficiency Improvements - The airport has established a "vehicle park IoT + real-time sharing" system to enhance operational efficiency, allowing passengers to track ride-hailing vehicles via electronic screens and reducing waiting times to approximately 3 minutes [3] - The re-planning of vehicle routes and the addition of dedicated exits for waiting areas have shortened the connection distance by 50% [3] Group 3: Safety Measures - A "smart management platform for operating vehicles" has been created to monitor and regulate vehicle operations, ensuring that only compliant vehicles can operate at the airport, achieving a 100% compliance rate for ride-hailing vehicle pickups [4][5] - Collaboration with local authorities has established a regular inspection mechanism to combat illegal operations and enhance passenger safety [4] Group 4: Passenger Comfort and Service Quality - The airport has focused on creating a comfortable waiting environment with amenities such as spacious seating, hot water dispensers, and clear signage to assist passengers in finding their way [6] - A "driver-passenger-vehicle" service model has been developed, including facilities for drivers such as rest areas and charging stations for electric vehicles, enhancing the overall travel experience [6]