《中国民航报》、中国民航网 记者许晓泓 通讯员王海亮、刘晓、张书玮 报道：12月17日，受济南地区 持续冻雾天气影响，多个飞往济南的航班需备降山东省机场管理集团东营机场。面对突发的备降保障任 务，东营机场各部门协同作战，安全顺畅地完成了入冬以来首次大面积航班备降保障工作，用实际行动 筑牢了航空运行安全防线。 在服务方面，机场相关部门重点对接终止行程旅客，耐心回复各类咨询，同步做好情绪安抚工作，全力 保障旅客出行；细致核对每一件行李标签，严格规避错拿漏拿风险，确保行李精准送达旅客手中；第一 时间完成舱单整理、核对与报送，为航班后续顺利运行提供坚实的数据支撑。 接到通知后，东营机场各保障部门迅速响应、紧密配合。12时许，先后有5个航班陆续备降东营机场， 在同时保障本场航班正常和中国商飞C919本场训练情况下，面对短时间内航班集中备降、旅客数量骤 增的情况，东营机场第一时间启动大面积航班备降应急预案，统筹空管、地面服务、安全检查、机务维 修、运行保障、油料供应等多部门联动，合理调度停机位、空域和保障资源，明确分工、压实责任，确 保保障流程无缝衔接。机场塔台实时跟踪济南机场天气变化与空管指令，提前协调流控部门和航空公 ...

Core Insights - The article highlights the successful response of Shijiazhuang Airport in managing a significant number of diversion flights due to severe weather in Beijing, marking a record high in the airport's history for single-instance diversion flight support [1][6]. Group 1: Emergency Response - On the night of July 28, Beijing's two major airports initiated a large-scale diversion flight support program, prompting Shijiazhuang Airport to issue a warning and prepare for incoming flights [3]. - The airport quickly activated a collaborative decision-making mechanism, integrating resources from various stakeholders to assess weather trends and operational conditions [3][5]. Group 2: Operational Efficiency - Shijiazhuang Airport managed to handle 28 diversion flights, accommodating 4,298 passengers, showcasing its operational efficiency and coordination capabilities [1][6]. - The airport maintained a dual focus on both diversion and regular flight operations, ensuring a smooth and safe operation throughout the event [3][5]. Group 3: Passenger Services - During the diversion, the airport prioritized passenger needs by providing meals, arranging hotel accommodations, and increasing transport vehicles to assist travelers [6][8]. - The airport successfully offered alternative travel suggestions for passengers affected by flight cancellations, demonstrating a commitment to customer service [6][8]. Group 4: Record Achievement - The successful management of 28 diversion flights not only set a new record for Shijiazhuang Airport but also served as a practical test of its emergency response and collaborative operational capabilities [6][8].

《中国民航报》、中国民航网 记者许晓泓 通讯员威轩 报道：4月30日，受山东东部和辽宁南部强对流 天气影响，原计划落地大连、青岛、烟台的13个航班备降威海。山东省机场管理集团威海机场秉承"人 民航空为人民"的服务理念，在各环节紧密配合下，在短短4小时左右，成功接收保障了这13个备降航 班，以零差错的保障效率与有温度的服务举措，展现了山东机场人的责任担当。 面对突如其来的挑战，威海机场响应迅速，值班领导靠前指挥，精准调配人员、物资、车辆，稳健做好 应对处置准备。威海机场依托A-CDM系统实时监控航班动态，从空管协调指挥、机坪资源调配、岗位 人员配置、旅客疏导服务等方面有序开展工作。同时，针对备降不同机型，提前预留符合翼展要求的机 位，避免机型不匹配导致二次调整，有效保障了备降工作高效开展。 保障过程中，威海机场积极做好航班信息通报、旅客服务引导、旅客餐食供应等各项工作，安检部门合 理调配岗位配置，确保安检通道始终保持畅通状态，结合旅客流量变化最大限度提高安检效率；客服部 门进一步增派服务人员，妥善做好旅客疏散、解释引导、住宿安排等，同时做好终止行程旅客退改签、 交通疏散等保障工作；航食部门根据航班动态及时调整生 ...