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南京雨花台市场监管局开展“精准助老”药事服务行动
Yang Zi Wan Bao Wang· 2026-01-22 10:45
扬子晚报网1月22日讯(记者姜婧仪通讯员赵君)为解决老人"买药难、用药难"问题,南京雨花台区市场监管局将"精准助老"药事服务延伸至 社区"最后一米"。通过在各街道(园区)筛选因病致贫的困难老年群体作为重点帮扶对象,并依托辖区药店建立"一对一"结对帮扶机制,由 执业药师定期上门提供个性化药学服务,将专业与温情送到老人心坎上,让夕阳更红、晚年更暖。 上门服务 目前,雨花台区"精准助老"药事服务已实现8个街道园区全覆盖,筑康、高济再康、益丰、海王星辰等企业积极响应,共设立8个服务站 点,构建起一张严密的"护老网"。从"坐堂问诊"转向"上门服务",执业药师们不仅提供科普宣讲、建档随访等专业药事服务,更延伸至生 活温情关怀。截至2025年底,精准助老项目累计出动人员1035人次,上门服务481人次,开展药品安全讲座21次,惠及居民千余人,真正 打通了健康服务的"最后一公里"。 低保户周阿姨有多年的高血压糖尿病史,还有脑梗、胃癌病史,每日需服用8种药品,因用药结构复杂,周阿姨不仅常常记混、吃错,而 且容易发生合并用药不良反应。对此,结对的何药师为周阿姨量身定制了"个人用药档案",把复杂的用药方案化繁为简,详细标注了每种 ...
9部门发文促进药品零售行业高质量发展
Jing Ji Guan Cha Wang· 2026-01-22 09:20
Core Viewpoint - The joint release of the "Opinions on Promoting High-Quality Development of the Pharmaceutical Retail Industry" by nine departments aims to enhance the pharmaceutical retail sector's integration into the healthcare system, ensuring medication safety and improving health management services for the public [1][2] Group 1: Policy Measures - The policy outlines 18 specific measures across five areas, focusing on improving pharmaceutical services and strengthening emergency supply guarantees [1] - It emphasizes the combination of government guidance and market leadership to transform retail pharmacies into "health stations" for the public [1] Group 2: Pharmaceutical Services Enhancement - The policy encourages retail pharmacies to enhance their pharmaceutical service capabilities by equipping them with licensed pharmacist teams and allowing chain enterprises to establish their own pharmaceutical service platforms [1] - It promotes the continuous advancement of prescription outsourcing and electronic prescription circulation, optimizing medical insurance settlement and outpatient coordination policies for easier access to medications [1] Group 3: Innovation in Health Services - Retail pharmacies are supported in expanding their service functions to include medication guidance and health consultations, with encouragement to collaborate with communities and medical institutions to provide elderly and disability care services [1] - The policy advocates for the integration of internet hospitals with physical pharmacies to align with digital trends [1] Group 4: Emergency Services - Large chain pharmacies are encouraged to establish inventory monitoring and early warning mechanisms to act as "sentinels" for drug supply [1] Group 5: Industry Structure and Market Order - The policy supports retail pharmacies in legally conducting mergers and acquisitions, promoting integrated development of wholesale and retail to reduce circulation costs [1]
世界药师节 京东药师向药品推销宣战
Qi Lu Wan Bao Wang· 2025-09-26 13:26
长久以来,消费者在购药过程中常被推销所困扰——本想买对症药,却被推荐高价保健品;想选知名品 牌,却被引导购买不知名的替代品;咨询用药问题,反被推销非必需药品。本次京东健康发布《京东药 师宣言》正是为了重塑药师专业形象,回归"以用户为中心"的服务本质,帮助用户"买对药、不买非必 需的药",把"买药不花冤枉钱、正确吃药更安全"的服务主张真正落到实处。 2025年9月25日是第17个"世界药师节",京东健康最近联合新华网(603888)发布《京东药师宣言》, 向行业顽疾"药品推销"宣战。京东健康郑重承诺:旗下全体药师坚决抵制药品推销,专注提供专业药事 服务,守护民众用药安全。 目前,京东健康已构建起行业内规模最大的专业药师团队,覆盖线上线下(300959)全场景,能够为用 户提供"购药前、中、后+日常"的全周期药事服务。只需打开京东APP,搜索"问药师",即可获得7×24 小时免费用药咨询与指导服务。用户也可以前往北京、上海、广州、深圳、武汉、成都、长沙等全国多 个核心城市的"京东大药房"门店,面对面获得药师一对一指导。 在用药指导方面,京东药师会用通俗语言讲解药品的用法用量、使用禁忌以及出现不良反应时的应对措 施 ...
京东健康发布《京东药师宣言》: 抵制药品推销 专注药事服务
今年8月14日晚间,京东健康发布2025年中期业绩公告显示,上半年实现总收入为353亿元,同比增长 24.5%;非国际财务报告准则指标下(Non-IFRS)净利润达35.7亿元,同比增长35%。截至2025年6月30 日,京东健康过去12个月的年度活跃用户数量突破2亿;京东互联网医院日均问诊单量超过50万。 在用药指导方面,京东药师可以讲解药品的用法用量、使用禁忌以及出现不良反应时的应对措施;针对 慢病患者,京东药师会为他们建立健康档案,制定个性化用药计划,并进行生活方式干预和定期随访, 必要时还会协调其他优质医疗资源,提升慢病控制效果;京东药师还通过直播、短视频、图文海报等形 式,普及药学知识,提升用户安全用药意识,从源头降低用药风险。 "药师绝不是药品销售员,而是健康的守护者",京东健康相关负责人表示,《京东药师宣言》不仅是承 诺,更是京东药师的行为准绳。未来,京东药师将持续以专业能力为基础,以用户需求为根本,让用户 的每一次购药都安心,每一次用药都科学合理。 9月25日是第17个"世界药师节",京东健康最近联合新华网(603888)发布《京东药师宣言》,向行业 顽疾—药品推销"宣战"。京东健康表示,旗下 ...
专注药事服务,京东药师向药品推销宣战
Bei Jing Shang Bao· 2025-09-26 11:30
目前,京东健康已构建起行业内规模最大的专业药师团队,覆盖线上线下全场景,能够为用户提供"购 药前、中、后+日常"的全周期药事服务。 在用药指导方面,京东药师会用通俗语言讲解药品的用法用量、使用禁忌以及出现不良反应时的应对措 施;针对慢病患者,京东药师会为他们建立健康档案,制定个性化用药计划,并进行生活方式干预和定 期随访,必要时还会协调其他优质医疗资源,提升慢病控制效果;京东药师还通过直播、短视频、图文 海报等形式,普及药学知识,提升用户安全用药意识,从源头降低用药风险。 2025年9月25日是第17个"世界药师节",京东健康最近联合新华网发布《京东药师宣言》,向行业顽 疾"药品推销"宣战。京东健康郑重承诺:旗下全体药师坚决抵制药品推销,专注提供专业药事服务,守 护民众用药安全。 长久以来,消费者在购药过程中常被推销所困扰——本想买对症药,却被推荐高价保健品;想选知名品 牌,却被引导购买不知名的替代品;咨询用药问题,反被推销非必需药品。本次京东健康发布《京东药 师宣言》正是为了重塑药师专业形象,回归"以用户为中心"的服务本质,帮助用户"买对药、不买非必 需的药",把"买药不花冤枉钱、正确吃药更安全"的服务主张 ...
京东药师向药品推销宣战 专注药事服务 守护用药安全
Zheng Quan Ri Bao· 2025-09-25 07:37
Core Viewpoint - JD Health has launched the "JD Pharmacist Declaration" to combat the issue of drug promotion in the industry, emphasizing a commitment to professional pharmaceutical services and ensuring public medication safety [1][2]. Group 1: Industry Issues - Consumers often face challenges during the medication purchasing process, such as being pushed towards high-priced health products instead of the appropriate medication [1]. - The initiative aims to reshape the professional image of pharmacists and focus on user-centered service, ensuring that consumers buy the right medication without unnecessary expenses [1]. Group 2: JD Health's Commitment - JD Health has established the largest professional pharmacist team in the industry, providing comprehensive pharmaceutical services across online and offline platforms [1]. - The pharmacists will offer guidance on medication usage, contraindications, and responses to adverse reactions, particularly for chronic disease patients [2]. - The declaration serves as a behavioral guideline for JD pharmacists, reinforcing their role as guardians of health rather than salespeople [2].