Core Viewpoint - The company Jie Wo Rui has faced a significant operational crisis, leading to widespread user unrest due to the inability to withdraw funds or precious metals from its platform, with potential losses exceeding 10 billion yuan [2][10]. Group 1: Company Operations and User Impact - Jie Wo Rui's operational issues began on January 18, with users experiencing difficulties in withdrawing funds and precious metals, leading to a surge of complaints and a physical presence of users at the company's location [2][7]. - The company had approximately 150,000 users nationwide, with many holding substantial amounts of money and precious metals that could not be withdrawn, amounting to hundreds of millions of yuan in total [2][3]. - Prior to the operational halt, Jie Wo Rui was actively promoting its services, including a "no service fee" event, which attracted users to deposit gold and make purchases [7][14]. Group 2: Trading Model and Regulatory Concerns - Jie Wo Rui's trading model involved a "pre-order pricing" system, allowing users to lock in gold prices with minimal deposits, which raised concerns about its legality and potential classification as illegal financial activity [3][6]. - The company’s high leverage offerings, with deposits as low as 20 yuan to secure a gram of gold, contrasted sharply with industry standards, indicating potential regulatory violations [5][6]. Group 3: Government Response and User Reactions - Following the crisis, the Shenzhen Luohu District established a task force to address the situation, with assurances that company management was still present and working on communication and asset recovery [8]. - Jie Wo Rui proposed two repayment plans to users, which required signing agreements that many users found unacceptable, leading to further dissatisfaction and calls for police intervention [10][13]. - Users have remained at the company's location in hopes of recovering their investments, with reports of individuals facing severe financial distress due to their inability to access funds [14][15].