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上海一小区被外卖员集体“拉黑”!有骑手花40分钟配送一单
第一财经· 2025-08-07 12:11
Core Viewpoint - The article highlights the ongoing challenges faced by delivery riders in accessing certain residential complexes in Shanghai, specifically the Renheng Park Century community, which has strict entry regulations that significantly delay delivery times and impact riders' earnings [5][10]. Group 1: Delivery Challenges - The Renheng Park Century community has enforced a policy for over seven years that requires delivery riders to be accompanied by security personnel in a shuttle vehicle, leading to delays of 10 to 40 minutes for deliveries [7][8]. - Riders experience dual pressure during peak hours, as orders from this community not only take longer to deliver but also cause them to miss out on other potential orders, resulting in reduced daily earnings [8][9]. - The community's management has refused to change its delivery policy, citing contractual obligations with residents, which complicates the situation for delivery platforms and riders [7][10]. Group 2: Industry Response - Delivery platforms are actively seeking solutions to the entry difficulties faced by riders, including partnerships with local governments to develop "entry codes" that streamline access to residential areas [10]. - Other residential complexes have implemented alternative delivery methods, such as designated drop-off points for riders, which the Renheng Park Century community has rejected due to concerns over potential delivery errors [9][10]. - The article indicates that the issue of restricted access for delivery riders is not unique to Shanghai, with similar challenges reported in other cities, highlighting a broader industry concern [10].
探秘上海最难送外卖小区:每批骑手须同进同出,物业不愿设外卖柜
Di Yi Cai Jing· 2025-08-07 08:47
(图源:骑手抖音) 第一财经从骑手处了解到,该小区为上海浦东的仁恒公园世纪小区。这一情况已经存在超7年,站点多次与小区物业沟通后依然无法解决。第一财经在8月7 日联系仁恒公园世纪小区物业,对方拒绝接受采访。 保安开摆渡车陪同骑手上门送餐 小区附近的骑手站点负责人李铭(化名)对第一财经表示,该小区不允许外卖骑手单独进入小区送外卖,而是由小区的保安开着摆渡车一栋栋楼送餐。骑手 到达小区后需要等待,摆渡车到达后骑手们再一起进入地下车库,安保人员一对一陪同骑手上门送餐。整车骑手都送完餐后,再统一用摆渡车送到出口。 小区进入难、配送难从全国范围看并非个例。 "这个小区我以后不会再来了。"近期,一名外卖员因上海一小区要求骑手坐摆渡车送餐耽误较长时间的视频受到关注。视频中,该外卖员尝试加钱转单,也 没有骑手愿意接单。 "进门难"导致骑手面临双重压力 据第一财经了解,仁恒公园世纪小区处于几个站点的交界处,附近好几个站点都会接到该小区的订单。 对于骑手而言,影响不仅仅是超时。李铭表示,每天的上午10点半到下午1点半是用餐高峰期,骑手的配送高峰时间是上午11点到下午1点。如果在高峰期内 接到该小区订单,骑手的压力不仅在于订单可能 ...