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上半年快递业有力服务消费品以旧换新,支撑网上零售额增长8.5% 以旧换新,激活快递物流新动能(经济聚焦)
Ren Min Ri Bao· 2025-08-03 21:46
Core Viewpoint - The express delivery industry is experiencing new opportunities for growth driven by the "old for new" consumption policy, which enhances service models and expands non-standard express delivery business [1][5][6]. Group 1: Service Model Evolution - The transition from one-way delivery to a dual fulfillment model ("send new, take old") reflects an upgrade in service capabilities, requiring delivery personnel to possess multiple skills [2][6]. - The integration of logistics and verification processes has improved customer experience and reduced return rates, with express delivery companies implementing standardized operations [4][3]. Group 2: Business Growth and Demand - The "old for new" policy has led to a significant increase in demand for home appliances and consumer electronics, with express delivery volumes rising continuously [5][6]. - In the first half of the year, the proportion of large appliance replacement orders increased by over 150% compared to the previous year, indicating a strong market response [6]. Group 3: Supply Chain and Reverse Logistics - Companies are innovating reverse logistics models to enhance efficiency, allowing for seamless integration of new product delivery and old product collection [9][10]. - The establishment of central processing warehouses by companies like JD Logistics aims to streamline the recycling and processing of old appliances, improving the overall supply chain [10]. Group 4: Future Directions - The express delivery industry is encouraged to further optimize service networks and technology applications to support the ongoing expansion of the "old for new" initiative [10]. - There is a call for enhanced collaboration between government and enterprises to support the upgrade of "old for new" services, promoting high-quality development in the industry [7][10].