Core Viewpoint - The article highlights consumer dissatisfaction with mobile data plans, emphasizing issues of complexity and hidden restrictions in promotional offers, leading to a perception of information asymmetry between consumers and service providers [2]. Group 1: Consumer Experience - Users report that despite a variety of mobile data plans, many come with complex rules and hidden limitations, resulting in unexpected charges [2]. - The disparity between promotional claims and actual service experiences has led to widespread consumer frustration, indicating a need for clearer communication from service providers [2]. Group 2: Industry Practices - The article criticizes the practice of "selective disclosure" by telecom operators, where they promote the benefits of data plans while omitting crucial limitations, contributing to consumer disputes [2]. - It suggests that the competitive strategies employed by some companies, which involve misleading marketing tactics, are unsustainable for long-term business success [2].