Core Viewpoint - The 2024 Civil Airport Service Quality Evaluation results were announced, with Yinchuan Hedong International Airport recognized for its outstanding service quality, operational efficiency, and humanistic care, earning the title of "Excellent Service Airport" in the 2 million to 10 million passenger category and the "2025 Sunshine Volunteer Service Station for the Disabled" award [1] Group 1: Service Quality and Efficiency - Yinchuan Airport has achieved a flight release normal rate of 90.53%, significantly above the industry average, by optimizing processes and restructuring the flight guarantee chain [2] - The airport has reduced the flight cut-off time from the industry standard of 45 minutes to 30 minutes, allowing more check-in buffer time for passengers [2] - The transfer success rate for connecting passengers has increased from 73.3% to 90%, with the minimum connection time optimized from 60 minutes to 50 minutes, enhancing the overall travel experience [2] Group 2: Customized Services and Accessibility - The airport has developed a comprehensive service product matrix covering all travel scenarios, including high-end services like "Yin Yan Butler," dedicated care for unaccompanied minors, and special channels for elderly passengers [3] - A dedicated service center for special passengers has been established, equipped with necessary facilities, and a volunteer service team has provided comprehensive assistance to over 260,000 special passengers since 2017 [3] Group 3: Economic Impact and Logistics - Yinchuan Airport serves as a key platform for regional economic development, facilitating major international events and enhancing the integration of culture and tourism [4] - The airport has supported the export of local specialty products through efficient air logistics, generating over 1 billion yuan in annual value from air transport of local agricultural products [4] - The airport is projected to handle over 6 million tourism passengers in 2024, contributing to a 15% increase in tourism revenue for Ningxia [4] Group 4: Future Development Goals - The airport aims to enhance safety, service, and development through refined management and smart airport initiatives, such as facial recognition boarding and baggage tracking [5] - The goal is to establish Yinchuan Airport as a "Northwest Inland Open Aviation Hub," contributing to the Belt and Road Initiative and promoting high-quality development [5]