Core Viewpoint - Changlong Airlines is enhancing its services to meet the increasing travel demand during the summer peak season, focusing on improving passenger experience through various service upgrades [1] Group 1: Service Upgrades - Starting June 20, Changlong Airlines has optimized the check-in cut-off time for domestic flights at Hangzhou Xiaoshan International Airport, reducing it from the standard to 35 minutes before scheduled departure, allowing more flexibility for passengers [3] - To ensure the successful implementation of this adjustment, Changlong Airlines conducted multiple special seminars with the airport starting in early May, simulating passenger and luggage flow, and completed a two-week trial run to verify the feasibility of the process [3] - The airline has implemented measures such as pre-checking sorted luggage, pre-listing flights with high luggage volume, and prioritizing the transport of late-arriving luggage to ensure a success rate of over 90% for passengers within the 35-40 minute window [3] Group 2: VIP Lounge Enhancements - The VIP lounge of Changlong Airlines has undergone hardware and service upgrades, focusing on "refined service" to enhance the passenger experience [6] - New facilities include the introduction of smart massage chairs and a maintenance program for the massage area, improving relaxation comfort for passengers [6] - The lounge now offers a "Warm Heart Box" that covers daily needs such as hair care, oral hygiene, and eye care, catering to unexpected travel requirements [6] - An electronic menu system has replaced traditional paper menus in the dining area, providing real-time updates on available dishes, enhancing the information accessibility for passengers [6] Group 3: Future Strategies - Changlong Airlines will continue to implement three main strategies: regular maintenance, dynamic upgrades, and diversified services, actively exploring innovative technologies and new models for ground service assurance [9] - The airline aims to inject more humanized care into its services for both the summer peak and regular travel, striving to create a higher quality and more efficient travel experience for passengers [9]