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问界M8累计交付突破7万 新品推动问界服务体系全面升级
Quan Jing Wang· 2025-09-04 07:37
Group 1 - The AITO M8 has maintained its position as the best-selling SUV priced over 400,000 yuan for four consecutive months, with cumulative deliveries exceeding 70,000 units, indicating strong market performance [1] - The launch of the pure electric version of the AITO M8 in early September has further enhanced the product matrix of the AITO brand, showcasing advancements in smart manufacturing, battery technology, and charging network services [1] Group 2 - AITO is focused on creating a "new luxury service" that covers the entire vehicle lifecycle, driven by smart technology and continuous upgrades to its service processes [3] - The "AITO User Service" app allows users to make service appointments online, receive exclusive services without waiting, and enables remote diagnostics by engineers for real-time problem-solving [5] - The transparency in maintenance processes, including real-time updates on vehicle maintenance progress, aims to eliminate hidden costs and enhance user trust [5] Group 3 - AITO's service system is leading the industry by shifting from basic pre-sale and after-sale support to a comprehensive user experience upgrade, demonstrating a deep understanding of user needs [8] - The commitment to user-centric service is embodied in the actions of the service team, as seen in the case of six AITO vehicles traveling 4,000 kilometers to Xinjiang, where proactive service ensured customer satisfaction [6][8]