Core Insights - The "Smart Elderly Assistance One-Button" terminal has become a common tool for elderly residents in Shanghai's Qingpu District to seek help in emergencies, showcasing the growing reliance on digital solutions for elder care [1][4] Group 1: Service Development - The "Smart Elderly Assistance One-Button" service has expanded its reach and improved its efficiency by integrating the DeepSeek model, enhancing the timeliness and accuracy of services provided to elderly individuals [1][3] - The platform has successfully built a local intelligent knowledge base, allowing it to understand and respond to vague inquiries from elderly users, thereby bridging the gap between their needs and available policies [3][6] Group 2: User Experience - The platform has demonstrated its effectiveness through real-life cases, such as the rapid response to a 96-year-old woman needing assistance, which resulted in timely delivery of a wheelchair [2][4] - The service includes proactive care, with staff regularly checking in on elderly users to understand their needs better, thus fostering a supportive environment [4][6] Group 3: Market Position - Shanghai Telecom is actively providing market-oriented emergency rescue services in Qingpu District, highlighting its commitment to differentiated and high-quality services for the elderly [5][6] - The company is a key player in Shanghai's digital transformation, focusing on developing a range of smart elderly care products and services to address the needs of an aging population [6][7] Group 4: Technological Innovations - New technologies, such as 3D light perception products, are being deployed to monitor elderly individuals in critical areas of their homes, enhancing safety through real-time risk identification [7] - The "Guardian One-Button" feature allows elderly users to initiate emergency calls through various means, addressing communication barriers and ensuring timely assistance [7]