Core Insights - The "Smart Elderly Assistance One-Button" terminal has become a common tool for elderly residents in Shanghai's Qingpu District to seek help in emergencies, showcasing the growing reliance on digital solutions for elder care [1][4] Group 1: Service Development - The "Smart Elderly Assistance One-Button" service has expanded its reach and improved its efficiency by integrating the DeepSeek model, enhancing the timeliness and accuracy of services provided to elderly individuals [1][3] - The platform has successfully built a local intelligent knowledge base, allowing it to understand and respond to vague inquiries from elderly users, thereby bridging the gap between their needs and available policies [3][6] Group 2: User Experience - The platform has demonstrated its effectiveness through real-life cases, such as the rapid response to a 96-year-old woman needing assistance, which resulted in timely delivery of a wheelchair [2][4] - The service includes proactive care, with staff regularly checking in on elderly users to understand their needs better, thus fostering a supportive environment [4][6] Group 3: Market Position - Shanghai Telecom is actively providing market-oriented emergency rescue services in Qingpu District, highlighting its commitment to differentiated and high-quality services for the elderly [5][6] - The company is a key player in Shanghai's digital transformation, focusing on developing a range of smart elderly care products and services to address the needs of an aging population [6][7] Group 4: Technological Innovations - New technologies, such as 3D light perception products, are being deployed to monitor elderly individuals in critical areas of their homes, enhancing safety through real-time risk identification [7] - The "Guardian One-Button" feature allows elderly users to initiate emergency calls through various means, addressing communication barriers and ensuring timely assistance [7]

Core Insights - The Shanghai International Elderly Care, Aids, and Rehabilitation Medical Expo is showcasing advancements in smart elderly care solutions, focusing on integrating intelligent products and digital terminals to enhance community support for the aging population [1][2] Group 1: Smart Elderly Care Solutions - The new generation 3D light perception products utilize laser radar technology to monitor critical areas in homes, enabling real-time identification of risks such as falls and unusual behavior [1] - Compared to traditional millimeter-wave solutions, the 3D light perception products offer privacy protection and environmental adaptability, with capabilities for alerting and data retrieval [1] - The products have been piloted in Linfen community, significantly improving the safety perception of elderly individuals and the efficiency of family care [1] Group 2: Digital Communication Tools - The "Hello Old Friend" digital phone booth provides essential services, including free emergency calls and real-time location sharing, creating a reliable "digital safety island" for the elderly [2] - As of now, the digital phone booths have been deployed across 16 administrative districts in Shanghai, covering over 600 locations [2] - The phone booths will continue to evolve, enhancing their functionalities to serve as a hub for elderly care services and information exchange [2] Group 3: Community Embedded Elderly Care System - The community embedded elderly care service system aims to create a networked model of care, integrating home, community, and platform services to establish a smart elderly care infrastructure [3] - The initiative includes a digital platform that consolidates 11,000 elderly care resource points in Shanghai, facilitating easy access to services for users [3] - The program also features a points system that connects communication consumption with elderly care services, enhancing the engagement and satisfaction of elderly individuals [3]