Core Insights - The article discusses the November complaint handling red and black list released by the Black Cat Complaint platform, reflecting the complaint resolution status of various companies [1][11]. Group 1: Complaint Statistics - As of November 2025, the Black Cat Complaint platform has received over 31.16 million valid consumer complaints, with more than 800,000 valid complaints in November alone [2][12]. - The red and black lists categorize companies by industry and highlight the most concerning areas based on recent consumer events, providing valuable consumer references [2][12]. Group 2: Industry-Specific Red and Black Lists - **Shared Services** - Blacklist: Guangyu Koste, Wisdom Xiaolian, Yunma Technology, Fujian Guoman Intelligent Technology, Xiaodian Technology, Yuekuai Flash Charge, Wukong Fast Charge, Xiaoliu Shared, Street Power, Xiu Power [5][14]. - Whitelist: Hello, Monster Charging, Songguo Electric Bicycle, Beidian, Soudian, Jubao Charge, Pumpkin Hero [5][14]. - **Shopping Platforms** - Blacklist: Taobao Mall, Xianyu, Tmall, 1688, Miaosu Da Electric Appliances, Alibaba Business Advisor, JD Mall, JD Home Delivery, Zhongjia Rental Machine, Shengdao Sports [5][15]. - Whitelist: Xinyuehui Mall, Qianshanji, Digua Rental Machine, Yougouxuan, Hangzhou Zaidao, Aizhuji, Dongfang Welfare Network, Tmall Supermarket, Duty-Free Shop, Caihuoxia [5][15]. - **Travel and Accommodation** - Blacklist: Shanghai Paifenle Network Technology, Shenzhen Airlines, Capital Airlines, Western Airlines, Chengdu Airlines, Agoda, Halo Youxing, Kunming Airlines, China United Airlines, Qixiang Rental [5][16]. - Whitelist: Chengdu Ocean Travel, Four Seasons VIP, Ctrip Travel Service, Yihai Rental, Shenzhou Rental, Airbnb [5][16]. - **Entertainment and Lifestyle** - Blacklist: WeChat, Chaimi Life Housekeeping, Shanghai Yongchu Network Technology, Weishang Album APP, Tencent, Aurora Ticket, Fun Play Island, Leket Sports, Shanghai Jianji Network Technology, Qianniu [5][17]. - Whitelist: Shenzhen Youshu Zhihui Technology, iQIYI, Miantu Technology, Guangdong Fuqi Lawyer Firm, Driving Test Treasure, Hunan Jianghaiyang Lawyer Firm, Yunxi Technology, Litchi Cloud Service, Guangdong Tianchen, Scan All-in-One [5][17]. - **Education and Training** - Blacklist: Zhonggong Education, Duolingo, Shijiazhuang Xuede Vocational Education Technology, Dongao Accounting Online, Shijiazhuang Jingsu Education, Hongen Literacy, Yixue Academy, Akaso Foreign Teacher Network, Zhengzhou Boan Zhiyu Education, Chengdu Huisi Education [5][18]. - Whitelist: Henan Zhong'an Construction Training, Nayun Culture, Fenbi Public Examination, Yuan Tutor, Jiao Ge Friends E-commerce Academy, Hot Sweat Dance, Homework Help, Beijing Easy Learning, Guangzhou Jianxiaozhi Information Technology [5][18].