从行前线路规划、时刻查询与交通卡充值，到途中刷码乘车与便民服务，再到行程结束后的发票开具， 形成智慧出行服务闭环。作为深圳向导，它不仅提供旅行攻略、商圈指引、美食与酒店推荐，还能解读 深圳历史文化，洞察"十五运会"等本地热点，是一位真正"懂出行、更懂深圳"的智能向导。 "以前查路线要使用多个App，现在对着AI深铁宝说句话就能搞定，就像有了私人出行管家"。市民王女 士体验后为AI深铁宝点赞。 除此之外，AI深铁宝智能体还设置了"深圳出行福利专区"，汇聚丰富的出行优惠。用户通过手机发 送"深圳出行优惠"，即有机会赢取乘车优惠券，开启一段"聪明、有趣又实惠"的AI探索之旅。 AI深铁宝智能体利用人工智能、大数据等前沿技术，通过整合地铁、运营、商管、酒店等核心资源， 以及接入支付宝平台相关资源，构建了独特的"轨道+"知识体系，有效链接城市交通枢纽，串联多元化 本地服务，打造了从出发到抵达的"点到点"一站式智能服务生态。 "AI深铁宝"能聊、会答、懂攻略，还能解读历史文化 【深圳商报讯】（首席记者 李秀瑜）能聊、会答，还能解读历史文化……近日，深铁集团及旗下深圳 通与支付宝携手，基于AI大模型深度推理能力，在深圳地铁 ...

Core Insights - Shenzhen Metro Group and its subsidiary Shenzhen Tong have launched the first "public transportation + urban services" AI assistant named AI Shen Tie Bao, which aims to enhance the travel experience for residents and visitors in Shenzhen [1][4]. Group 1: AI Shen Tie Bao Features - AI Shen Tie Bao utilizes a large language model with billions of parameters for semantic understanding, providing a natural conversation experience with quick responses [4]. - The AI assistant offers comprehensive travel services, including route planning, schedule inquiries, transportation card top-ups, and post-trip invoice issuance, creating a closed-loop smart travel service [4]. - It serves as a local guide, offering travel tips, shopping area directions, food and hotel recommendations, and insights into Shenzhen's history and local events [4]. Group 2: User Experience and Benefits - Users have expressed satisfaction with AI Shen Tie Bao, noting its ability to consolidate multiple travel-related tasks into a single interaction, likening it to having a personal travel assistant [4]. - The AI assistant features a "Shenzhen Travel Benefits Zone," where users can access various travel discounts and opportunities to win fare coupons by engaging with the service [4][5]. Group 3: Technology and Integration - AI Shen Tie Bao leverages advanced technologies such as artificial intelligence and big data, integrating core resources from metro operations, commercial management, and hotels, while also connecting with the Alipay platform [5]. - This integration creates a unique "rail+" knowledge system that links urban transportation hubs with diverse local services, establishing a one-stop smart service ecosystem from departure to arrival [5].