Core Insights - Helport AI Limited has successfully completed the 2025 AI Entrepreneurship Competition in collaboration with the University of Massachusetts Lowell, aimed at enhancing students' exposure to real-world AI applications and reinforcing the company's commitment to developing future AI talent [3][4]. Company Initiatives - The competition provided students with hands-on experience in designing and deploying enterprise-grade AI solutions, focusing on business modeling, entrepreneurial leadership, and technology commercialization [4][5]. - Students received technical training and product guidance from Helport AI, transforming their business concepts into functional prototypes, which were showcased to a panel of experts [5][6]. Strategic Goals - Helport AI aims to cultivate a next-generation AI ecosystem through university partnerships, enhancing its technical offerings and fostering talent to sustain its innovation pipeline [9][12]. - Future actions include expanding partnerships with academic institutions across U.S. campuses and launching additional AI product competitions at other colleges [10][13].

Core Viewpoint - The opening of Helport AI's Thailand office marks a strategic expansion of its multilingual AI service delivery network, focusing on enhancing Thai-language operations to better serve the Southeast Asian market [2][4][5]. Company Expansion - Helport AI Limited has officially launched its office in Bangkok, Thailand, which will serve as the primary hub for Thai-language AI operations [2][3]. - This expansion aims to strengthen the company's regional presence and enhance its ability to deliver localized AI solutions to diverse markets [2][4]. Service Offerings - The Thailand office will focus on servicing existing customers' Thailand-based debt collection accounts, utilizing Helport AI's AI Assistant software and locally trained knowledge bases [3][4]. - The AI Assistant software is designed to provide real-time call guidance, workflow automation, and compliance tools tailored to the Thai regulatory environment [3][4][6]. Market Potential - Thailand is identified as a rapidly growing financial services market, and the company anticipates that its Thai-language capabilities will support clients in compliant and scalable customer contact operations [5][6]. - The expansion is expected to enhance Helport AI's ability to deliver performance-driven AI solutions across multiple languages, including English, Spanish, Thai, and Chinese [4][5]. Strategic Network - Helport AI's operational footprint now includes AI Delivery and Operations Centers in California, Manila, Mexico City, and Bangkok, facilitating a global multilingual AI service network [7][8]. - The company combines intelligent automation with skilled human agents to help clients scale operations quickly while ensuring compliance [5][6].

Core Insights - Helport AI Limited reported a revenue increase of 17.9% for the fiscal year ended June 30, 2025, reaching $34.9 million, driven by strong enterprise adoption of AI solutions [5][13] - The company experienced a significant growth in average monthly subscribed seats, which rose by 41.49% to 40,935 from 28,932 in the previous fiscal year [5] - Despite revenue growth, net income decreased by 74.8% to $1.9 million due to increased investments in international expansion and R&D [5][26] Financial Performance - Revenue for the fiscal year ended June 30, 2025, was $34.9 million, up from $29.6 million in the previous year, marking a growth of approximately $5.28 million [13] - Gross profit increased to $19.1 million, a 3.0% rise from $18.6 million, but gross profit margin decreased from 62.81% to 54.87% due to higher amortization costs and outsourcing fees [19] - Operating cash flow was $9.1 million, which is intended to support business expansion and strategic initiatives [5] Operational Highlights - The company added 15 new enterprise customers in its U.S. mortgage business, utilizing the AI+BPO model for outbound sales calls [5] - A new partnership with Best Life & Co. aims to enhance mortgage operations through Helport AI's AI-powered sales platform [5] - The launch of "HyperX," a digital agent platform, allows for one-click deployment of AI agents trained on proprietary data [5] Technology and Product Development - Helport AI launched the "HelportGo" mobile application, designed to enhance productivity for professionals by providing AI-driven call assistance [6][12] - The company introduced updated AI-powered software tailored for the consumer financing, mortgage, and insurance industries, showcasing its ability to deliver domain-specific solutions [12] - Investments in R&D increased to $6.32 million, focusing on product development and technology service consulting [22][23] Market Expansion and Partnerships - The company opened new offices in Mexico, Bolivia, Indonesia, and Thailand to meet demand from current customers [10] - Partnerships in North America and Southeast Asia have grown significantly, with notable success in the mortgage sector through automation and AI-enabled support teams [11] - Helport AI's strategy includes further expansion in high-growth markets, particularly in North America and Southeast Asia, to drive revenue growth [12]

Core Insights - Helport AI has established a new office in Mexico City, marking a significant step in its international expansion and multilingual AI service delivery [1][2] - The Mexico City office will serve as the regional headquarters for Latin America, focusing on Spanish-language operations and connecting teams across Southeast Asia and the Americas [2][4] - The company’s hybrid AI + BPO business model has shown promising performance, with over 200 billable AI-assisted agents currently supporting enterprise programs [4][5] Group 1: Strategic Expansion - The Mexico City office is a central hub for Helport AI's Spanish-language operations, enhancing its global multilingual AI delivery network [2][6] - This new hub aims to establish a multilingual AI delivery and labeling network, allowing efficient deployment of AI productivity tools across various languages and cultures [6][8] - The office will support the development of AI use cases and industry-specific applications tailored for Spanish-speaking markets [8] Group 2: Business Model and Performance - Helport AI employs a performance-based collaboration model, where clients pay based on achieved business outcomes, aligning incentives with client success [5] - The company has experienced multi-sector growth since launching its Manila-based 'Global Center of Excellence' for AI operations in January 2025 [4][6] - The Mexico City office is expected to build on the success of the Manila operations, extending AI-powered delivery capabilities across the Americas [4][6] Group 3: Leadership and Vision - CEO Guanghai Li emphasized that the opening of the Mexico City office is a key milestone in Helport AI's global strategy, enhancing its operational footprint [7] - The company aims to empower enterprises to work more effectively by integrating advanced AI technologies into their operations [10]

Core Insights - Helport AI has established a new office in Mexico City, marking a significant step in its international expansion and multilingual AI service delivery [1][2] Group 1: Strategic Expansion - The Mexico City office will serve as the regional headquarters for Latin America, focusing on Spanish-language operations and connecting teams across Southeast Asia and the Americas [2][4] - This new hub is expected to enhance Helport AI's global multilingual AI delivery network, supporting various languages including Spanish, English, Bahasa, and Thai [2][6] Group 2: Business Model and Performance - Helport AI employs a hybrid AI + BPO business model, which has shown promising results since the launch of its Manila-based 'Global Center of Excellence' in January 2025, achieving multi-sector growth [4][5] - The company utilizes a performance-based collaboration model, where clients pay based on achieved business outcomes, aligning incentives with client success [5] Group 3: Operational Focus - Key functions of the Mexico City hub will include developing AI use cases for Spanish-speaking markets, localizing AI knowledge bases, and establishing operational teams for business expansion in Latin America and North America [7][8] - The global structure aims to deliver intelligent AI + BPO solutions across diverse languages and cultures, enhancing efficiency for enterprises [6][8] Group 4: Leadership Perspective - The CEO of Helport AI emphasized that the opening of the Mexico City office is a crucial milestone in the company's global strategy, aiming to bridge advanced AI technologies with real-world business outcomes [9]

Core Insights - Helport AI has successfully expanded its partnership with Atome, a leading Buy Now, Pay Later platform in Southeast Asia, achieving top performance in Atome's regional performance charts [1][2] - The partnership, initiated on May 19, 2025, has led to the onboarding of 78 trained AI-enabled agents, resulting in significant improvements in performance metrics [2][3] - Ongoing discussions between Helport AI and Atome aim to explore further program expansions in response to the growing adoption of BNPL services in Southeast Asia [3] Company Overview - Helport AI is a global technology company specializing in intelligent customer communication software and services, with its flagship product, AI Assist, designed to enhance the capabilities of customer contact teams [4] - The company focuses on leveraging AI technology to train and scale high-performing, compliant voice-based BPO teams tailored to the needs of fintech clients [3] Industry Context - Atome is recognized as one of Southeast Asia's leading BNPL platforms, providing consumers with flexible, interest-free payment options and aiming to improve financial access [5] - The partnership between Helport AI and Atome exemplifies the integration of AI technology in the BPO sector, enhancing operational efficiency and customer engagement [2][3]

Core Insights - Helport AI has formed a strategic partnership with Best Life & Co. to enhance mortgage operations through AI technology [1][2] - The collaboration aims to improve loan officer productivity by integrating AI-powered sales platforms and remote agents [2][3] Company Overview - Helport AI Limited (NASDAQ: HPAI) specializes in intelligent customer communication software and services for enterprise clients [1][4] - The company's flagship product, AI Assist, provides real-time guidance and tools to enhance sales and customer engagement [4] Partnership Details - The partnership with Best Life & Co. is designed to transform the mortgage value chain by leveraging automation and intelligence [2] - Since the rollout began in July, pre-approved loan applications have doubled, leading to an increase in high-quality leads for Best Life's loan officers [2] Operational Improvements - The integration of AI-assisted remote agents is expected to address challenges such as ramp time, inconsistent lead follow-up, and agent turnover [3] - The partnership anticipates efficiencies from automated lead qualification and real-time coaching for sales representatives, aimed at boosting customer engagement and close rates [3] Market Position - Best Life & Co. is recognized as Michigan's top-selling eXp Realty team, focusing on high-conversion real estate and mortgage transactions [5] - The broker/owner of Best Life emphasizes that AI is a competitive necessity for modernizing the mortgage customer journey [4]

Company Overview - Helport AI Limited (NASDAQ: HPAI) is an AI technology company focused on providing intelligent customer communication software and services to enterprise clients [4] - The company's flagship product, AI Assist, serves as a real-time co-pilot for customer contact teams, enhancing sales, customer engagement, and cost efficiency [4] Conference Participation - Amy Fong, President & Interim Chief Financial Officer of Helport AI, will participate in the Baird Global Consumer, Technology & Services Conference from June 3-5, 2025, at the InterContinental New York Barclay Hotel [1][2] - In addition to the conference, Ms. Fong will engage in one-on-one meetings with investors and participate in Baird's Business Process Outsourcing Dinner on June 2, 2025 [3]

Core Insights - Helport AI has launched Helport Remote, a workforce monitoring and management tool aimed at enhancing the efficiency of remote contact centers [1][2] - The tool is designed to address challenges in agent oversight, time zone scheduling, and operational transparency in a decentralized workforce [2][6] - Helport Remote integrates behavioral data, time-sensitive scheduling, and low-bandwidth video monitoring into a single platform [3][5] Company Overview - Helport AI is an AI technology company focused on intelligent customer communication software and services, with a strong foundation in the contact center industry [4][8] - The company has established a base of contact center clients across various regions and launched a new office in the Philippines to support innovation [4][6] - Helport AI's mission is to empower users to work as experts by leveraging AI to enhance human capabilities [8] Product Features - Helport Remote includes an agent-side client and an operations dashboard for seamless tracking of working hours, training time, and meeting participation [5] - The product utilizes proprietary WebRTC infrastructure for efficient video monitoring with minimal bandwidth usage, making it suitable for small and mid-sized businesses [5] - It generates comprehensive performance reports that provide actionable insights for optimizing shift planning and aligning agent operations with customer expectations [5] Market Relevance - Helport Remote is particularly relevant for offshore markets like the Philippines, where compliance with work-hour regulations is crucial for maintaining service-level agreements [6][7] - The tool aims to facilitate operational agility while ensuring agent performance and well-being in a rapidly evolving contact center industry [6][7]

Core Insights - Trifork Group reported a revenue growth of 14.1% and an EBITDA growth of 29.4% for Q1 2025, indicating strong financial performance and progress towards becoming a more product- and solutions-led business [1][5][6] Financial Performance - Total revenue for Q1 2025 was EURm 57.5, reflecting a net increase of 14.1% from Q1 2024, driven by organic growth of 10.8% and inorganic growth of 3.5% [5] - Adjusted EBITDA for the group was EURm 6.9, representing a growth of 29.4% compared to Q1 2024, with a margin of 11.9% [5] - EBIT for Q1 2025 was EURm 2.8, showing a significant growth of 95.5% year-over-year, with a margin of 4.9% [5] Segment Performance - The Inspire segment saw a revenue increase of 25.0% to EURm 0.7, with an adjusted EBITDA of EURm -0.8 [5] - The Build segment's revenue declined by 1.2% to EURm 38.3, maintaining an adjusted EBITDA margin of 15.2% [5] - The Run segment experienced a substantial revenue increase of 68.5% to EURm 18.5, with an adjusted EBITDA margin of 15.0% [5][9] Strategic Initiatives - The company has completed most organizational changes announced last year and identified cost-saving measures expected to yield annual savings of EUR 10 million [3] - Trifork's US business doubled its revenue, becoming the second-largest segment in the group, demonstrating the effectiveness of its IP-anchored strategy [2] Market Engagement - The company revamped its website to enhance focus on products and platforms, which are central to its growth strategy [9] - Trifork hosted multiple events and engaged in partnerships to strengthen its market presence, particularly in the public sector [8][9] Future Outlook - The financial outlook for full-year 2025 remains unchanged, with revenue expected to be in the range of EURm 215-225, indicating a total growth of 4.4-9.3% [6][11]