[Music] Hey everyone, how's it going. Um, my name is Sherwood. I am one of the tech leads here at 11X.I lead engineering for our Alice product and today I'm joined by Keith, our head of growth, who is the uh the product manager for this Alice project. Now 11X, for those of you who are unfamiliar, is a company that's building digital workers. We have two digital workers today.The first is Alice. She's our AI SDR. And the second is Julian.He's an AI voice agent. And we've got more workers on the way. are uh w ...

作者：haina 保险业是全球最大的行业之一，年保费超 7.4 万亿美元，美国市场以 2.5 万亿美元的体量位居首位， 行业占总 GDP 比例达 11.3%。但与其庞大规模形成鲜明对比的是其极低的运营效率，超过 60%的流 程仍依赖人工判断与数据录入，人工成本占总运营支出的 40%-60%。漫长的索赔周期（平均 7-15 天）和低下的客户满意度（NPS 仅 31 分）是行业常态。分销费用高昂、人工理赔成本巨大、欺诈损 失严重（美国每年约 1200 亿美元）以及普遍存在的信息孤岛，构成了这个人力驱动的"信息搬运工 行业"的结构性浪费。 过去两年，LLMs 在理解和操作复杂文本、合同、邮件等非结构化信息方面的巨大进展为 AI 接管保 险业核心流程（如核保、报价、索赔、合规、客户支持）提供了前所未有的可能性。 AI Agent 不仅 能作为效率工具优化现有流程，更可能催生出商业模式和成本结构上完全不同的"AI-native 保险公 司"。 本文系统梳理了 AI Agent 在保险行业的产业结构和应用图景。Voice AI 与 Agent 正在革新获客与客 户服务方式。Strada 正在为保险经纪人自动化销售外呼，F ...

Consumer Portfolio Services (CPSS) Q1 2025 Earnings Call May 13, 2025 01:00 PM ET Company Participants Charles Bradley - Chairman, President & CEODenesh Bharwani - CFO & EVP of Accounting & Finance Operator Good day, everyone, and welcome to the Consumer Portfolio Services twenty twenty five First Quarter Operating Results Conference Call. Today's call is being recorded. Before we begin, management has asked me to inform you that this conference call may contain forward looking statements. Any statements ma ...