Core Viewpoint - Recent adjustments in service fees by multiple banks have sparked widespread market attention, with changes affecting various services such as credit verification, annual fees for bank cards, ATM cross-bank withdrawals, and cross-border wealth management [1][9]. Summary by Relevant Sections Service Fee Adjustments - Uuhai Bank has announced service fees for credit verification and syndicate loan services starting June 13, with personal deposit verification costing 20 yuan per piece and unit credit verification costing 200 yuan per piece [1]. - Suzhou Bank will introduce a new service fee for its "Respect Card," with the white card costing 588 yuan per card per year, effective from September 10, 2025 [3][5]. - Lujiang Rural Commercial Bank will start charging a fee of 3.3 yuan per transaction for ATM cross-bank withdrawals from September 1, reversing its previous policy of waiving such fees [6]. - Bank of China will adjust several service fees related to credit card settlements starting June 10, 2025, including changes to cash withdrawal fees based on a percentage of the withdrawal amount [7]. Reasons for Fee Adjustments - Many banks cite the need to enhance service quality, strengthen risk management, and cover operational costs as reasons for the fee adjustments. The traditional interest income has narrowed, prompting banks to seek additional revenue through intermediary services [9]. - The first quarter performance report indicates that only Postal Savings Bank and Bank of China saw a year-on-year increase in net commission income, while other major banks experienced declines [9]. Consumer Impact and Market Reactions - The changes in service fees directly affect consumer interests, with many consumers considering fees as a significant factor when choosing banking services [11]. - Experts suggest that consumers can express their dissatisfaction with fees that lack substantial added value by switching banks [12]. - The adjustments also require banks to improve customer experience management and communication regarding the rationale behind the fees [13]. Future Considerations - There is speculation about potential future changes in service fees, such as SMS notification fees and account management fees, which consumers should monitor closely [14].

Core Viewpoint - Several banks are adjusting or introducing new service fees to enhance their non-interest income amid narrowing net interest margins [1][3][4] Group 1: Fee Adjustments - Multiple banks, including Wuhai Bank and Zhejiang Chouzhou Commercial Bank, have announced new service fees for various services starting in 2025, such as credit verification and account management fees [1][2] - Suzhou Bank will introduce an annual fee for its "Zunxing Card," with different fees for gold and platinum cards, effective from September 10, 2025 [1] Group 2: Reasons for Fee Adjustments - The primary reason for these fee adjustments is to increase non-interest income due to the pressure on revenue from narrowing net interest margins [3] - Banks incur costs for providing services, and charging fees can help cover these costs while guiding customers to use services more judiciously [3] - There is an incentive for banks to improve service quality and customer experience, as they will be more focused on enhancing their professional capabilities and added value [3] Group 3: Strategies for Increasing Non-Interest Income - Banks are expanding their service offerings beyond traditional lending to include payment settlement, wealth management, and cross-border financial services, which requires obtaining relevant licenses and building professional teams [3][4] - Increasing customer loyalty through bundled service offerings and personalized service based on customer profiles is essential to prevent customer attrition due to service fees [4] - Banks are encouraged to innovate and upgrade their product offerings to meet new market demands and avoid price wars, ensuring they remain competitive [4]

Core Viewpoint - Several small and medium-sized banks have recently introduced or adjusted service fees, indicating a trend towards increasing non-interest income to compensate for profit gaps [1][2]. Group 1: Service Fee Adjustments - Suzhou Bank announced a new annual fee of 588 yuan for its "Respect Card" [1]. - Ulaanbaatar Bank introduced fees for credit certificates and syndicate loan services [1]. - Lujiang Rural Commercial Bank adjusted its ATM interbank withdrawal fee from free to 3.3 yuan per transaction starting September 1 [1]. - Over 10 banks have either introduced or raised service fees in the first half of 2025, covering account management, interbank withdrawals, and credit card issuance fees [1]. Group 2: Regulatory Compliance - The adjustments made by these banks comply with relevant regulations, as banks can set prices for market-regulated items but must announce changes three months in advance [2]. Group 3: Consumer Impact - Consumers are concerned about potential "hidden costs" and whether the fees align with the services provided [3]. - The importance of cost in consumer decision-making is highlighted, as customers may choose to switch banks if they perceive fees as unjustified [3]. Group 4: Strategic Considerations for Banks - Balancing profit pursuit with customer satisfaction remains a critical challenge for banks [4]. - Relying solely on new fees for revenue is not a sustainable strategy; enhancing core competitiveness and differentiation is essential for long-term profitability [4]. - Small and medium-sized banks should focus on niche markets and local customer needs to establish competitive advantages [4]. - Emphasizing digital transformation and financial technology can improve operational efficiency and customer experience [4].