Core Insights - Alkami Technology, Inc. has been awarded the Best New Community at the 2025 CMX Community Industry Awards for its successful customer-driven community experience [1][2]. Company Overview - Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the U.S. [6]. - The company focuses on enabling clients to grow confidently, adapt quickly, and build thriving digital communities through various banking and marketing solutions [6]. Community Development - The Alkami Community was launched in April 2024, featuring an open-access experience with role-based permissions, self-registration, streamlined navigation, and real-time analytics [3]. - The community aims to connect users, share best practices, and provide self-service options, transitioning to Gainsight's Customer Communities solution [3]. Customer Engagement Metrics - The community has achieved a 96.6% customer adoption rate, with nearly every customer represented [7]. - Customer satisfaction is high, with an 85% score and the majority of members rating the community as highly valuable [7]. - Membership has grown from 275 to over 3,600 users [7]. - The community hosted over 35 events, achieving a 67% attendance rate and a 96% customer satisfaction score [7]. Leadership Statements - Wayne McCulloch, chief customer officer, emphasized the importance of a thriving customer community for delivering long-term value [4]. - Aaron White, senior community manager, highlighted the initiative's success in creating a hub for connection, feedback, and shared success [4].

Core Insights - Alkami Technology, Inc. is hosting a webinar on May 20, 2025, focusing on modernizing account opening and onboarding processes for financial institutions to enhance growth in a competitive market [1] - Recent research indicates that 58% of digital banking Americans are interested in obtaining a debit or checking account, and 35% are interested in a savings account within the next year, highlighting the need for improved onboarding experiences [2] - Quontic Bank successfully raised over $150 million in net new deposits in 2024 using MANTL for deposit account opening, showcasing the effectiveness of combining MANTL and Alkami's technologies [4] Company Overview - Alkami is a leading cloud-based digital banking solutions provider in the U.S., enabling financial institutions to grow and adapt through various services including onboarding, payment security, and data solutions [6] - Quontic Bank focuses on providing adaptive banking solutions that cater to diverse customer needs, emphasizing a curated experience over a one-size-fits-all approach [8] Webinar Details - The webinar will feature industry experts from Alkami, MANTL, and Quontic Bank, discussing the benefits of a digital sales and service platform for onboarding and customer engagement [3][5] - Attendees will learn about the importance of delivering seamless omnichannel experiences and leveraging automation to enhance operational efficiency and reduce fraud [7]

Core Insights - NuMark Credit Union has partnered with Alkami Technology to enhance its digital banking experience for retail and business members, emphasizing a commitment to innovation and user-centric solutions [1][3]. Group 1: Partnership and Technology - The collaboration will utilize Alkami's Digital Banking Platform, which includes rich online banking and ACH capabilities, aimed at providing an intuitive and streamlined interface for NuMark's members [2][4]. - Alkami's Data & Marketing Solutions will enable NuMark to leverage advanced data analytics and personalization tools, allowing for tailored financial solutions and timely insights for members [2][4]. Group 2: Strategic Goals - NuMark's mission is to enrich the financial lives of its members by delivering seamless and personalized banking experiences, which is supported by the innovative technology from Alkami [3][5]. - The partnership is expected to enhance member engagement, support financial wellness, and expand business banking capabilities, ultimately benefiting the communities served by NuMark [3][5]. Group 3: Industry Recognition - Alkami has received certification from J.D. Power in 2024 and 2025 for providing an outstanding mobile banking platform experience, highlighting its commitment to quality in digital banking solutions [6].