Financial Data and Key Metrics Changes - Total company sales for Q3 were approximately $151 million, down 0.5% compared to Q3 2024, with comparable sales decreasing by 0.9% [9][10] - Gross profit for Q3 was about $107 million, down about $1 million compared to Q3 2024, resulting in a gross margin of 70.9%, down 50 basis points year-over-year [10][11] - Adjusted net income per diluted share was 76 cents, compared to 89 cents last year, reflecting a slight decrease in share count [11] Business Line Data and Key Metrics Changes - Direct sales increased by 2% compared to the prior year, while store sales decreased by 2.6%, indicating a shift in consumer behavior towards online shopping [9] - The company saw positive responses in product categories such as jackets and bottoms, particularly in fashion denim and outerwear [3][5] Market Data and Key Metrics Changes - The competitive market became very promotional early in Q4, leading to increased price sensitivity among customers [4][20] - The company experienced a soft start to Q4, with holiday product assortments not resonating as well as planned [4][20] Company Strategy and Development Direction - The company is focused on three strategic priorities: evolving product assortment, enhancing the customer journey, and improving operational efficiency [5][6] - A new Chief Growth Officer has been appointed to lead e-commerce and AI initiatives, indicating a commitment to leveraging technology for growth [7] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the foundation of the business and the progress made towards future opportunities, despite challenges in the current environment [8][16] - The company anticipates a challenging Q4 due to elevated promotional activity and plans to manage through it to enter Q1 2026 clean [14][20] Other Important Information - The company plans to open seven new stores in Q4, including a new market in Pinehurst, North Carolina, and does not expect to close any additional stores this year [15] - Capital expenditures for the quarter were $3.3 million, with a total expected spend of about $20 million for fiscal 2025 [12][15] Q&A Session Summary Question: Insights on merchandising and marketing for next year - Management noted that they will be able to influence product assortments by the end of Q1 and are encouraged by learnings from Q3 [20][21] Question: What worked well in Q3 and Q2 - Strength was noted in product categories like bottoms and jackets, with newness in the assortment performing well [27] Question: Role of technology in the business - Management highlighted the importance of foundational systems and the new Chief Growth Officer's role in leading technology initiatives, particularly in AI [30][31] Question: Pricing strategy and consumer behavior - Management confirmed a strategic approach to pricing, focusing on areas where consumers are willing to pay, while also noting the importance of maintaining value perception [55][57] Question: Inventory planning for next year - Inventory will be planned conservatively due to evolving product assortments and uncertain consumer sentiment [49]

Financial Data and Key Metrics Changes - Total company sales for Q3 were approximately $151 million, down 0.5% compared to Q3 2024, but in line with the higher end of expectations [10] - Total company comparable sales decreased by 0.9% compared to a decrease of 0.8% last year [9] - Q3 gross profit was about $107 million, down about $1 million compared to Q3 2024, with a gross margin of 70.9%, down 50 basis points year-over-year [10][11] - Adjusted net income per diluted share was 76 cents compared to 89 cents last year [12] - Adjusted EBITDA was $24.3 million in the quarter, down from $26.8 million in Q3 2024 [11] Business Line Data and Key Metrics Changes - Direct sales increased by 2% compared to the prior year, while store sales decreased by 2.6% [10] - The company saw positive responses in product categories such as jackets and bottoms, particularly in fashion denim and faux suede [3][29] Market Data and Key Metrics Changes - The competitive market became very promotional early in Q4, leading to increased price sensitivity among customers [4][21] - The company experienced a soft start in Q4, with holiday product assortments not resonating as planned [4][21] Company Strategy and Development Direction - The company is focused on three strategic priorities: evolving product assortment, enhancing the customer journey, and improving operational efficiency [5][7] - A new Chief Growth Officer has been appointed to lead e-commerce and AI initiatives, indicating a focus on technology and growth [8][33] - The company plans to test localized merchandising strategies, with promising early results from a pilot in New York [5][39] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the foundation of the business and the progress made toward future opportunities [9] - The company anticipates a challenging Q4 due to elevated promotional activity and macroeconomic factors affecting consumer sentiment [16][25] - For the full year, the company expects sales to be down about 3% and comparable sales to be down about 4% compared to fiscal 2024 [17] Other Important Information - The company opened two new stores in Q3 and plans to open seven new stores in Q4, indicating ongoing expansion efforts [14][17] - The company repurchased 115,612 shares for approximately $2 million in Q3, with $18 million remaining on the share repurchase authorization [12] Q&A Session Summary Question: How is the company thinking about next year regarding merchandising and marketing? - Management noted that they will be able to influence product assortments by the end of Q1 and are encouraged by learnings from Q3 [20][23] Question: What worked well in Q3 and Q2? - Strength was noted in product categories such as bottoms and jackets, with newness in the assortment performing well [28][29] Question: How is technology evolving in the business? - The company has laid a foundation for technology improvements and is excited about the capabilities that AI can bring to operational efficiency [30][33] Question: What is the pricing strategy going into 2026? - The company plans to continue a strategic approach to pricing, focusing on value and quality while being selective about price increases [56][58] Question: How does the company plan to manage inventory for next year? - Inventory will be planned conservatively, considering the evolving product assortments and uncertain consumer sentiment [49][50]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $318 million, essentially flat year-over-year, while GMV increased low single digits [13] - Adjusted net income was $7 million, or $0.21 per share, with adjusted EBITDA of $26 million, representing a year-over-year increase of approximately 28% [17] - Gross margin improved to nearly 52%, an increase of approximately 120 basis points from Q3 2024 [16] Business Line Data and Key Metrics Changes - U.S. e-commerce business generated $180 million, a decrease of approximately 3% compared to Q3 2024, attributed to improved promotional productivity [14] - Third-party marketplace business grew approximately 34%, with significant contributions from Amazon and Macy's [14] - School uniform sales grew over 20%, driven by a strong back-to-school season [15] Market Data and Key Metrics Changes - Sales in Europe decreased approximately 20% year-over-year due to increased promotional activity and macroeconomic pressures [16] - The U.S. consumer business saw a 25% increase in traffic, driven by digital channels, social media, and search [8] Company Strategy and Development Direction - The company is focused on connecting with customers through an asset-light, agile business model, emphasizing high-quality solutions [4] - A long-term partnership with Delta Air Lines was secured, positioning the company as the exclusive design and manufacturing partner for uniforms [6] - The company is expanding its marketplace presence and leveraging collaborations to enhance brand visibility [10][44] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the momentum in North America and noted the positive performance in November, particularly during the holiday season [20] - The company is focused on maintaining gross margin improvements while managing promotional levels effectively [28][32] - Future guidance includes expected net revenue between $1.33 billion and $1.36 billion for the full year, with adjusted EBITDA projected to be in the range of $99 million to $104 million [19] Other Important Information - The company achieved record gross margins despite tariff challenges, reflecting disciplined execution by the supply chain team [11] - Inventory levels increased by only 3% year-over-year, indicating effective inventory management strategies [17][46] - Two key leadership appointments were announced to strengthen strategic focus and drive growth [22] Q&A Session Summary Question: What did you see in promotional levels during Black Friday? - Management noted that promotional levels were managed well, with a successful back-to-school campaign and strong early sales leading into the holiday season [28][29] Question: Can you provide an update on the licensing business and its impact for 2026? - Management expects licensing to continue growing, with new licenses set to take effect and a pipeline for additional licenses being developed [36][41] Question: How should we think about inventories going forward? - Management indicated that inventory levels are expected to remain low single digits going forward, reflecting efficient inventory management despite tariff pressures [46][48]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $318 million, essentially flat year-over-year, while GMV increased low single digits [13] - Adjusted net income was $7 million, or $0.21 per share, with adjusted EBITDA of $26 million, representing a year-over-year increase of approximately 28% [17] - Gross margin improved to nearly 52%, an increase of approximately 120 basis points from Q3 2024 [16] Business Line Data and Key Metrics Changes - U.S. e-commerce business generated $180 million, a decrease of approximately 3% compared to Q3 2024, attributed to improved promotional productivity and inventory efficiency [14] - Third-party marketplace business grew approximately 34%, with significant contributions from Amazon and Macy's [14] - School uniform business grew over 20%, driven by a strong back-to-school season [15] Market Data and Key Metrics Changes - Sales in Europe decreased approximately 20% year-over-year due to increased promotional activity and macroeconomic pressures [16] - Revenue from the licensing business grew over 30% year-over-year, reflecting increased brand visibility [16] Company Strategy and Development Direction - The company is focused on connecting with customers through an asset-light, agile business model, emphasizing high-quality solutions [4] - Strategic investments in third-party marketplaces are aimed at accelerating brand reach and reinforcing the digital ecosystem [14] - The company is expanding its product offerings and marketing strategies to attract a younger customer base [5][11] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the momentum in North America and noted strong performance in November, particularly during the holiday season [20] - The company is focused on managing promotional levels effectively to maintain gross margins while driving sales [29] - Future guidance includes expected net revenue between $1.33 billion and $1.36 billion for the full year, with GMV anticipated to grow low single digits [19] Other Important Information - The company announced two key leadership appointments to strengthen strategic focus and drive growth [22] - The board is exploring strategic alternatives, with no further comments provided at this time [23] Q&A Session Summary Question: Insights on revenue expectations and promotional levels - Management noted satisfaction with North American growth and effective management of promotional levels, particularly during back-to-school campaigns [28][29] Question: Update on licensing business and future expectations - Management indicated that licensing is expected to continue growing, with new licenses set to take effect in the upcoming quarters [37][40] Question: Inventory levels and future expectations - Inventory increased by only 3% year-over-year, with management expressing confidence in their inventory management strategies [47][49]

Financial Data and Key Metrics Changes - For the full year 2024, total sales were approximately $611 million, with comparable sales growth of 1.5% [24] - Gross margin was reported at 70.4%, while adjusted EBITDA was $107 million [25] - Adjusted net income per diluted share increased to $3.47, reflecting a 4% rise compared to the previous year [38] Business Line Data and Key Metrics Changes - In Q4 2024, total company sales were $143 million, down approximately 5% compared to Q4 2023 [31] - Store sales for Q4 decreased by 3%, primarily due to calendar impacts, while direct sales as a percentage of total sales were 50.5% [33] - The company saw strength in categories such as bottoms, outerwear, knit tops, and sleepwear during the quarter [12][110] Market Data and Key Metrics Changes - The company experienced challenges in traffic, which was reflected in the overall sales performance [76] - The direct-to-consumer channel showed a shift towards markdowns, contrasting with the full-price orientation of store sales [101] Company Strategy and Development Direction - The company plans to continue expanding its store count, with expectations to grow by 5 to 10 stores by the end of fiscal 2025 [51] - Investments in new stores and technology systems are prioritized to enhance the omni-channel experience [19][45] - The implementation of a new order management system (OMS) is expected to unlock new capabilities and improve operational efficiency [20][45] Management's Comments on Operating Environment and Future Outlook - The management noted that fiscal 2025 has started slowly, with consumer sentiment and adverse weather impacting performance [21] - The company is taking a prudent approach to its outlook for Q1 and the remainder of the year, considering the current economic uncertainties [21][49] - Management expressed confidence in the brand's growth potential and the effectiveness of its operating model despite challenges [22][53] Other Important Information - The company ended the year with a healthy cash position, supporting a recently announced dividend increase [15] - Total reported inventories were up about 15% compared to the end of Q4 last year, primarily due to strategic shipping decisions [41] Q&A Session Summary Question: Can you elaborate on the Q1 headwinds? - Management identified three main headwinds: adverse weather, consumer sentiment concerns, and the OMS implementation [59][60] Question: What benefits do you expect from the OMS? - The OMS is expected to provide operational efficiencies and enhance omni-channel capabilities, starting with ship-from-store functionalities [64][66] Question: How do you view gross margin trends for the year? - Management indicated that Q1 will be the most challenging comparison, with expectations for flat gross margins overall [73] Question: What are the promotional strategies moving forward? - The company aims to maintain a disciplined promotional approach while responding to consumer price sensitivity [92][95] Question: How did store and digital channels perform differently? - Store sales remained more full-price oriented, while digital channels shifted more towards markdowns [101]

Financial Data and Key Metrics Changes - For the full year 2024, total sales were approximately $611 million, with comparable sales growth of 1.5% and a gross margin of 70.4% [18][26] - Adjusted EBITDA for the year was $107 million, while adjusted net income per diluted share was $3.47, reflecting a 4% increase [26][27] - Free cash flow for the year was $47 million, with a cash position of $35.4 million at the end of Q4 [27][28] Business Line Data and Key Metrics Changes - In Q4, total company sales were $143 million, down approximately 5% compared to the previous year [21] - Direct sales accounted for 50.5% of total sales in Q4, down 6.8% year-over-year due to a shift into markdown selling [24] - The company saw strength in bottoms, outerwear, knit tops, and sleepwear during the quarter, supported by marketing campaigns [9][10] Market Data and Key Metrics Changes - The retail channel drove a 1.9% increase in comparable sales for Q4, while store sales were down 3% due to calendar impacts [22] - The best customer cohort continued to show consistent growth, contributing to overall performance despite traffic headwinds [10][11] - The company experienced challenges in traffic, particularly in Q4 and early Q1, attributed to broader macroeconomic conditions and consumer sentiment [40][72] Company Strategy and Development Direction - The company plans to continue investing in new store growth, with a target of opening 20 to 25 net new stores by the end of 2026 [34] - The implementation of a new order management system (OMS) is expected to enhance omnichannel capabilities and improve customer experience [31][32] - Marketing efforts are being diversified, including geo-targeted campaigns to drive store traffic and customer engagement [12][55] Management's Comments on Operating Environment and Future Outlook - Management noted that fiscal 2025 has started slowly, with consumer sentiment and adverse weather impacting performance [14][15] - The company is taking a prudent approach to its outlook for Q1 and the remainder of the year, considering the ongoing macroeconomic uncertainties [15][19] - Despite challenges, management remains confident in the brand's potential for growth and the effectiveness of its operating model [16][35] Other Important Information - The company ended the year with a healthy cash position and announced a quarterly dividend increase [10][28] - Inventory levels were reported to be elevated due to strategic shipping decisions, but are expected to normalize in the coming quarters [29][82] - The company has initiated a share buyback program, with $24.5 million remaining under the authorization as of the end of Q4 [28][74] Q&A Session Summary Question: Can you elaborate on the Q1 headwinds? - Management identified three main headwinds: adverse weather, consumer sentiment concerns, and the OMS implementation [40][41] Question: What benefits do you expect from the OMS implementation? - The OMS is expected to provide operational efficiencies and enhance sales through new omnichannel capabilities, starting in the back half of the year [43][45] Question: How do you view gross margin trends for the year? - Management expects gross margins to be flat, with Q1 facing the most difficult comparisons due to prior strong performance [50][52] Question: What are the trends in store versus digital sales? - Stores are performing better in full-price sales compared to digital, which has shifted more towards markdowns [72] Question: How are you managing promotions in the current environment? - The company is focused on maintaining a disciplined promotional strategy while responding to consumer price sensitivity [65][68]