Financial Data and Key Metrics Changes - In Q2 2025, the company reported total revenue of $105 million, a decrease of 36% year over year [20] - Adjusted EBITDA for the quarter was $23 million, representing a margin of 22% [21] - The company had 2.6 million subscribers during the quarter, reflecting a year over year decline of 40% [20] - Non-GAAP operating expenses were $64 million, a reduction of approximately $31 million or 33% year over year [20] - Free cash flow for the second quarter was negative $12 million, impacted by severance payments and annual prepayment for hosting expenses [21] - The company concluded the quarter with cash and investments of $114.1 million and a net cash balance of $52 million [22] Business Line Data and Key Metrics Changes - The skills and other revenue segment generated $15 million in Q2, including approximately $7 million from content licensing [20] - Busuu, the language learning business, achieved a 15% year over year revenue increase in Q2, with B2C revenue increasing by 6% year over year and B2B revenue growing by 39% year over year [10][11] - The skills business saw a 16% increase in enrollments quarter over quarter and an 11% increase in monthly active users [12] Market Data and Key Metrics Changes - The language learning market has a significant opportunity, with 78 million success-seeking learners and a $3.2 billion market potential [10] - The skills market is valued at $40 billion, focusing on workplace readiness and upskilling for professional adults [12] Company Strategy and Development Direction - The company is undergoing a strategic review process, exploring options including acquisition, going private, or remaining public [6][7] - The focus is shifting towards skills and Busuu as primary growth engines, with investments in language learning and workplace readiness [8][12] - Chegg Study will continue to serve as a valuable service while generating cash to support investments in Busuu and Skills [8] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the potential for the skills business and its path to profitability and double-digit growth in 2026 [14] - The company is adapting to evolving consumer expectations and market turbulence, particularly in the Busuu and Skills segments [22] - Management highlighted the importance of proving value in the institutional market to drive significant revenue growth in 2026 and beyond [30] Other Important Information - The company is on track to achieve non-GAAP expense savings of $165 million to $175 million in 2025 and $100 million to $110 million in 2026 [19] - The company has successfully cured its stock price deficiency and regained compliance with NYSE's price listing requirements [22] Q&A Session Summary Question: Regarding Busuu's growth in the B2B segment - Management indicated that growth is driven by both direct sales efforts and strong relationships with partners like Guild, emphasizing their ability to control their growth trajectory [24][26] Question: On Chegg Study's institutional pilots - Management noted the importance of proving value to schools and plans to continue adding partners while focusing on performance metrics to drive predictable growth [28][30] Question: About the B2C performance of Busuu - Management attributed steady performance to targeting the right consumer persona and enhancing product features with AI to improve engagement [35][36] Question: Positioning of the skills business in the AI education market - Management expressed optimism about the skills business, highlighting a transition to micro-learning formats that align with current market demands [39][41]

Financial Performance - Total revenue for Q2 2025 was $105 million, a 36% year-over-year decrease[54] - Subscription Services revenue for Q2 2025 was $90 million, a 39% year-over-year decrease[65] - Chegg Study/Pack revenue decreased 44% year-over-year[14] - Adjusted EBITDA for Q2 2025 was $23 million[56] - Free cash flow for Q2 2025 was negative $12 million, impacted by severance payments[57] - Capital expenditures for Q2 2025 were $7 million, a 60% year-over-year decrease[61] Subscribers and Retention - Global Chegg Study/Pack subscribers decreased by 48% year-over-year[14] - Global Subscription Services subscribers decreased by 40% year-over-year[14] - Chegg Study/Pack monthly retention rate globally was 79.7%[14] Strategic Initiatives - The company is exploring strategic alternatives, including being acquired, undertaking a go-private transaction, or remaining as a public standalone company[12] - The company identified an additional $17 million in cost savings for 2026[11] - The company expects total non-GAAP expense savings in 2026 to be $110-120 million[11]

Financial Data and Key Metrics Changes - In Q1 2025, total revenue was $121 million, a decrease of 30% year over year, with subscription services revenue at $108 million, reflecting a 31% decline in subscribers to 3.2 million [20][21] - Adjusted EBITDA for Q1 was $19 million, representing a margin of 16%, while gross margin was 56%, negatively impacted by a one-time charge of $16.2 million [21][22] - Free cash flow generated in Q1 was approximately $16 million, despite incurring about $8 million in cash outlays related to employee severance from restructurings [22] Business Line Data and Key Metrics Changes - The Chegg Study platform continues to innovate with features like Solution Scout and AI-powered content generation, which are attracting interest from potential acquirers [10][12] - Busuu, the language learning service, saw a 7% year-over-year revenue increase in Q1, with the B2B segment achieving a 29% year-over-year revenue growth [11] - Skills product is expected to achieve profitability and positive revenue growth by 2026, with pilot programs initiated in India [12][13] Market Data and Key Metrics Changes - The company is experiencing ongoing industry headwinds, with a notable decline in traffic and subscriber acquisitions impacting financial performance [26] - The restructuring plan aims to align costs with revenue amidst these challenges, with expected savings of $45 million to $55 million in 2025 and $100 million to $110 million in 2026 [16][24] Company Strategy and Development Direction - The strategic review process is ongoing, exploring options to maximize shareholder value, including potential acquisition or remaining a standalone public company [9][10] - The company is diversifying revenue through content licensing agreements, having signed two deals generating $4 million in Q1, with expectations for further growth [20][21] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that macroeconomic trends will continue to exert pressure on the business, with expectations that conditions may worsen before improving [13][14] - The company is taking proactive measures to align costs with business outlook, including further restructuring and expense reductions [14][15] Other Important Information - The company repurchased $65 million of its 2026 convertible notes at a discount, enhancing its capital structure [20] - The restructuring will impact approximately 22% of the workforce, primarily affecting Chegg Study and Corporate Services [15][24] Q&A Session Summary Question: Can you provide more details on the licensing deals signed during the quarter? - Management highlighted that the licensing involves 125 million question and answer pairs, with current agreements being a small pilot phase with major tech companies [30][31] Question: What feedback have you received from university partners regarding the pilot programs? - Positive feedback has been received, with schools showing willingness to invest in seat-based licenses to improve student success rates [34][36]

Financial Data and Key Metrics Changes - In Q1 2025, total revenue was $121 million, a decrease of 30% year over year, with subscription services revenue at $108 million, reflecting a 31% decline in subscribers to 3.2 million [19][21] - Adjusted EBITDA for Q1 was $19 million, representing a margin of 16%, while gross margin was 56%, impacted by a one-time charge of $16.2 million due to accelerated depreciation [21][20] - Free cash flow generated in Q1 was approximately $16 million, despite incurring about $8 million in cash outlays related to employee severance from restructurings [21][22] Business Line Data and Key Metrics Changes - The Skills and other revenue segment generated $14 million in Q1, which includes new revenue from content licensing, with two licensing deals executed generating $4 million in Q1 and an expected additional $7 million in Q2 [19][20] - Busuu, the language learning service, saw a 7% year-over-year revenue increase, with the B2B business achieving a 29% year-over-year revenue increase [9] Market Data and Key Metrics Changes - The company is experiencing ongoing industry headwinds, leading to a notable decline in traffic and subscriber acquisitions, which continues to pressure financial performance [24] - The restructuring plan announced is expected to yield non-GAAP expense savings of $45 million to $55 million in 2025 and $100 million to $110 million in 2026 [22][23] Company Strategy and Development Direction - The company is exploring strategic alternatives to maximize shareholder value, including potential acquisition or remaining a standalone public company, with positive early indications from interested parties [7][15] - The focus remains on diversifying revenue through licensing question and answer pairs and expanding institutional contracts, with a goal of reaching 40 institutional pilots by year-end [6][15] Management's Comments on Operating Environment and Future Outlook - Management acknowledges that macroeconomic trends will continue to exert pressure on the business, with expectations that conditions may worsen before improving [11][12] - The company is taking proactive measures to align costs with business outlook, including further cost reduction plans and restructuring efforts [12][14] Other Important Information - The company repurchased $65 million of its 2026 convertible notes at a discount, enhancing its capital structure [18][22] - The restructuring will impact approximately 22% of the workforce, primarily affecting Chegg Study and Corporate Services, resulting in a 66% reduction in these areas [13][22] Q&A Session Summary Question: Can you provide more details on the licensing deals signed during the quarter? - Management highlighted that they are licensing question and answer pairs from their extensive archive, with current agreements being a small pilot with major tech companies, indicating potential for a larger business model in the future [27][30] Question: What feedback have you received from university partners regarding the pilots? - Management reported positive feedback from universities, with a growing number of pilots and a seat-based license model that aligns with the financial necessity of improving student success rates [31][33]

Financial Data and Key Metrics Changes - In Q4 2024, total revenue was $143.5 million, a decrease of 24% year-over-year, with subscription services revenue at $128.5 million, down 23% year-over-year [40] - The number of subscribers declined by 21% to 3.6 million, and subscription services ARPU decreased by 3% year-over-year [40] - Adjusted EBITDA was $37 million, representing a margin of 25% [41] - Free cash flow for Q4 was $4.8 million, despite $25 million in cash outlays related to employee severance and legal settlements [42] - Capital expenditures were $13 million, down 52% year-over-year, with content costs decreasing by 56% due to AI integration [43] Business Line Data and Key Metrics Changes - Skills and other revenue was $14.9 million, down 31% year-over-year, attributed to a market shift towards lower-cost programs [41] - The enterprise segment saw a revenue increase of 46% in 2024, driven by new enterprise customers [18] Market Data and Key Metrics Changes - Non-subscriber traffic plummeted by 49% in January 2025, a significant decline from an 8% decrease reported in Q2 2024 [21] - The education industry is experiencing a transformation, with a notable impact from Google's AI Overviews affecting Chegg's traffic and revenue [10][19] Company Strategy and Development Direction - Chegg is undertaking a strategic review process to explore alternatives for maximizing shareholder value, including potential acquisition or going private [10] - The company is focusing on integrating AI and machine learning into its product offerings to enhance personalized learning experiences [12][14] - Chegg aims to build brand awareness and improve conversion rates through innovative marketing campaigns and new product launches [15][27] Management's Comments on Operating Environment and Future Outlook - Management highlighted the challenges posed by Google's AIO, which has significantly impacted Chegg's traffic and revenue [19][21] - The company believes that the demand for comprehensive student success platforms will increase in the coming years, despite current challenges [23] - Management expressed optimism about stabilizing the business in 2025 through strategic initiatives and product enhancements [46] Other Important Information - Chegg has filed a complaint against Google, alleging unfair competition practices that have harmed its business [10][20] - The company is committed to maintaining high-quality educational content and ensuring that students have access to reliable learning resources [21][24] Q&A Session Summary Question: Can you unpack the incremental operating leverage in the business for Q1 2025 guidance? - Management indicated that the model is efficient, with a significant portion of incremental sales translating to adjusted EBITDA, and emphasized the importance of new product initiatives [51][52] Question: Can you elaborate on the shift into new revenue streams and enterprise offerings? - Management discussed the inbound interest from institutions focusing on student persistence and graduation rates, highlighting a seat-based pricing model for the business-to-institution program [60][61] Question: Can you discuss churn and retention trends during the quarter? - Management noted a temporary dip in retention in November and December, which has since returned to historical levels, attributing fluctuations to various factors including user engagement with generative AI tools [64][66] Question: What is the strategy behind the Solution Scout product? - Management explained that Solution Scout aims to save students time by providing side-by-side comparisons of answers from multiple sources, enhancing the value of Chegg's offerings [70][73] Question: What are the key factors institutions consider when partnering with Chegg? - Management highlighted that institutions are primarily focused on improving student persistence and graduation rates, and they work to align Chegg's services with institutional needs [78][79] Question: What assumptions underlie the Q1 guidance? - Management indicated that the guidance reflects the continuation of trends observed in December, with expectations for traffic and acquisitions to stabilize [82] Question: Can you provide details on the temporary retention impact and promotional pricing strategy? - Management estimated a couple of percentage points impact on retention, translating to approximately $2-3 million in revenue, and discussed ongoing adjustments to promotional pricing strategies in international markets [87][90]