DocuSign, Inc. (NASDAQ:DOCU) is one of the best most oversold large cap stocks so far in 2025. On September 8, Morgan Stanley raised the firm’s price target on DocuSign, Inc. (NASDAQ:DOCU) to $90 from $86 while keeping an Equal Weight rating on the shares. Why DocuSign, Inc. (DOCU) Crashed On Friday The firm told investors that it is bringing up its topline and operating margin forecasts “slightly” in the out years after a billings beat. Similarly, RBC Capital raised the firm’s price target on DocuSign, ...

Company Performance - DocuSign reported earnings of 92 cents per share, exceeding the consensus estimate of 84 cents [1] - Revenue increased by 9% year-over-year to $800.6 million, surpassing the estimate of $780.2 million [1] - The company raised its fiscal 2026 revenue guidance to $3.19–3.20 billion, above the previous Street estimate of $3.16 billion [1] Analyst Insights - JPMorgan analyst Mark R Murphy maintained a Neutral rating on DocuSign, raising the price target from $77 to $80, indicating a balanced risk-reward scenario [2] - Murphy noted potential in DocuSign's IAM product cycle but mentioned that it will take time to diversify the business mix [3] - The company is recognized as a category leader in application software, with an estimated 60% market share in eSignature and adoption by over three-quarters of the Fortune 500 [4] Future Growth Prospects - Future growth for DocuSign is expected to depend on selling more to existing clients and expanding the usage of its broader CLM and IAM suite, which are essential steps toward achieving a revenue target exceeding $5 billion [4] - There may be uneven near-term billings and revenue as management undergoes executive transitions and a sales reorganization [5] - Sustained progress in upselling, suite penetration, and go-to-market focus will be crucial for converting the installed-base advantage into scalable growth [5] Market Reaction - DocuSign shares rose by 4.58% to $79.81 following the earnings report [5]

Financial Data and Key Metrics Changes - Revenue for Q2 was $801 million, up 9% year-over-year, while billings were $818 million, up 13% year-over-year, marking one of the strongest growth quarters in the past two years [6][14] - Non-GAAP operating margins were 30%, and free cash flow margins improved to 27%, supporting $200 million in share repurchases during the quarter [7][21] - Non-GAAP diluted EPS for Q2 was $0.92 compared to $0.97 last year, while GAAP diluted EPS was $0.30 versus $4.26 last year [22] Business Line Data and Key Metrics Changes - The e-signature and CLM segments showed improved fundamentals, with steady growth in envelopes sent and contract utilization [8][10] - The CLM business experienced strong year-over-year quarterly bookings growth, particularly with large deals like T-Mobile [10][36] - IAM sales maintained strong momentum, with an increase in average deal size and a growing share of direct deal volume [9][17] Market Data and Key Metrics Changes - International revenue represented 29% of total revenue and grew 13% year-over-year, with the Asia-Pacific region being the fastest-growing international market [18] - Total customers grew 9% year-over-year, ending the quarter above 1.7 million, while large customers spending over $300,000 annually increased by 7% [19] Company Strategy and Development Direction - The company focuses on three strategic pillars: strengthening routes to market, accelerating innovation, and improving operational efficiency [7][14] - The IAM platform is positioned to transform business operations with deeper insights and actionability from agreements, leveraging AI capabilities [11][13] - The partnership with the U.S. Federal Government's General Services Administration aims to expand e-signature sales to federal agencies [58] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the overall market trend, noting no significant evidence of macro weakness affecting contract volumes or utilization [31] - The company expects total revenue for Q3 to be between $804 to $808 million, reflecting a 7% year-over-year increase at the midpoint [22][23] - Management highlighted the importance of IAM in driving future growth and emphasized the need for continued investment in product innovation and go-to-market strategies [47][75] Other Important Information - The company is actively evaluating potential updates to future top-line reporting, including replacing billings with an alternative measure [16] - The cloud migration continues to impact margins, but the company expects to see a gradual easing of these pressures in fiscal 2027 and beyond [26][76] Q&A Session Summary Question: What is driving improved fundamentals across core e-signature? - Management noted strong growth in specific verticals like financial services and healthcare, with no significant macro weakness observed [29][31] Question: Can you discuss the pipeline for CLM and whether the recent success is sustainable? - Management indicated a positive overall trend but cautioned against overinterpreting the strong quarter as a breakout for the category [36] Question: How has the rollout of IAM in new markets progressed? - Management reported encouraging signs of larger deals with enterprise customers and noted that IAM is becoming a critical part of their growth strategy [39][40] Question: What are the economics when a customer adopts IAM? - Management stated that IAM adoption leads to meaningful expansion for customers, although it is still early to quantify the exact impact [45][46] Question: What are the drivers behind improved gross retention? - Management highlighted operational execution and proactive engagement with customers as key factors in improving gross retention rates [52][54] Question: What does the partnership with the U.S. Federal Government mean for the federal business? - Management expressed optimism about the growth opportunity in the federal sector, although it is still early days for significant contributions [58][59] Question: How have sales reps adapted to the changes made at the beginning of the year? - Management reported positive adaptation among sales reps, with new incentive systems and enablement leading to strong direct sales performance [63][64] Question: How does the company differentiate itself in the competitive AI landscape? - Management emphasized their unique position due to extensive agreement data and integration capabilities, which provide a competitive advantage [87][88]

Financial Data and Key Metrics Changes - Revenue for Q2 was $801 million, up 9% year-over-year, and billings were $818 million, up 13% year-over-year, marking one of the strongest growth quarters in the past two years [5][14] - Non-GAAP operating margins were 30%, with free cash flow margins improving to 27%, supporting $200 million in share repurchases this quarter [5][21] - Non-GAAP diluted EPS for Q2 was $0.92 compared to $0.97 last year, while GAAP diluted EPS was $0.30 versus $4.26 last year [22] Business Line Data and Key Metrics Changes - The e-signature and CLM segments showed improved fundamentals, with strong performance in commercial and enterprise customer segments [5][14] - Dollar net retention increased to 102%, reflecting higher gross retention rates [6][16] - The CLM business grew well into double digits year-over-year in Q2, with significant deals closed, including T-Mobile [9][15] Market Data and Key Metrics Changes - International revenue represented 29% of total revenue and grew 13% year-over-year, with the Asia-Pacific region being the fastest-growing international market [17][18] - Total customers grew 9% year-over-year, ending the quarter above 1.7 million, with large customers spending over $300,000 annually increasing by 7% year-over-year [18] Company Strategy and Development Direction - The company is focused on three strategic pillars: strengthening routes to market, accelerating innovation, and improving operational efficiency [6][14] - The IAM platform is positioned to transform business operations with deeper insights and actionability from agreements, with plans to launch AI agents to expand market opportunities [10][12] - The partnership with the U.S. Federal Government's General Services Administration aims to expand e-signature sales to federal agencies [58] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing demand for e-signature and IAM, with no significant evidence of macroeconomic weakness impacting contract volumes [30][32] - The company expects total revenue for Q3 to be between $804 to $808 million, reflecting a 7% year-over-year increase at the midpoint [22][23] - Management highlighted the importance of operational execution in improving gross retention rates and the potential for further growth through IAM [52][53] Other Important Information - The company ended Q2 with approximately $1.1 billion in cash and no debt on the balance sheet, indicating a healthy financial position [21] - The cloud migration continues to impact margins, but the company expects to see a gradual easing of these impacts in fiscal 2027 and beyond [25][26] Q&A Session Summary Question: What is driving the improved fundamentals in e-signature? - Management noted strong growth in verticals like financial services and healthcare, with no significant macro weakness observed [29][30] Question: Can you discuss the pipeline for CLM? - Management indicated a positive overall trend but cautioned against overinterpreting Q2 as a breakout quarter [35][36] Question: How is the rollout in new markets progressing? - Management reported encouraging signs of larger deals with enterprise customers and noted that IAM is gaining traction internationally [38][39] Question: What are the economics of adopting IAM? - Management stated that IAM is critical for year-on-year growth and is expected to represent a low double-digit percentage of overall bookings [44][47] Question: What are the drivers behind improved gross retention? - Management highlighted operational execution and proactive engagement with customers as key factors in improving retention rates [52][53] Question: What does the partnership with the U.S. Federal Government mean for the business? - Management expressed optimism about the growth opportunity in the federal sector, although it remains a modest contributor currently [58][59] Question: How have sales reps adapted to the changes made at the beginning of the year? - Management reported positive adaptation among sales reps, with no significant changes planned for the foreseeable future [62][63] Question: How is customer acceptance for AI features progressing? - Management indicated strong customer engagement with AI features, with nearly 100 million agreements ingested for processing [68][70] Question: When will the cloud transition be less of a headwind? - Management expects the peak impact from cloud migration costs to occur this year, with improvements anticipated in FY2027 [75][77]

Core Insights - DocuSign reported strong Q2 results with earnings of 92 cents per share, exceeding the consensus estimate of 84 cents [1] - Quarterly revenue reached $800.64 million, surpassing the Street estimate of $780.24 million and increasing from $736.03 million year-over-year [1][4] - The company raised its fiscal 2026 revenue outlook to between $3.19 billion and $3.2 billion, compared to the previous estimate of $3.16 billion [3] Financial Highlights - Subscription revenue was $784.4 million, reflecting a 9% year-over-year increase [4] - Professional services and other revenue totaled $16.2 million, showing a 13% year-over-year decrease [4] - Billings amounted to $818.0 million, a 13% year-over-year increase, with approximately 1% positive impact from foreign currency exchange rates [4] - Non-GAAP gross margin was 82%, slightly down from 82.2% in the same period last year [4] Management Commentary - CEO Allan Thygesen highlighted that Q2 was an outstanding quarter driven by AI innovation and go-to-market changes, leading to strong performance across eSignature, CLM, and IAM businesses [2] - Thygesen noted that the business results outperformed expectations, marking one of DocuSign's highest growth and profitability quarters in recent years [2]