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Retail Edge Drove Walmart, Amazon and PayPal BNPL Deals, Says Synchrony CFO
PYMNTS.com· 2025-07-25 08:00
Core Viewpoint - Synchrony Financial is significantly enhancing its partnerships and expanding its Buy Now, Pay Later (BNPL) offerings, which is expected to drive revenue and attract new customers [1][3][4] Group 1: Partnerships and Product Offerings - Synchrony has renewed its partnership with Walmart, launching a new credit card program through collaboration with FinTech OnePay, which includes both general-purpose and private-label cards [3][4] - The company has introduced "Synchrony Pay Later" at Amazon, allowing customers to split purchases of $50 or more into installment payments, further extending its relationship with Amazon [4] - Synchrony’s alliance with PayPal now includes a physical PayPal Credit card, enabling BNPL options for everyday purchases and promotional financing [4][11] Group 2: Consumer Behavior and Market Insights - Synchrony’s CFO noted that consumers are becoming more discerning rather than pulling back on spending, particularly in big-ticket discretionary purchases [3][10] - The company tracks discretionary spending in real-time across 62 million active accounts, observing a positive trend in ticket sizes for clothing, cosmetics, and dining after three negative quarters [10] - There is a focus on attracting higher-income households, with Walmart targeting those earning $100,000 or more, which aligns with Synchrony’s new card offerings [8] Group 3: In-Store BNPL Adoption Challenges - Despite the growth in BNPL, in-store adoption remains a challenge, with BNPL purchases accounting for only 7.4% of in-store transactions during Black Friday [7] - Synchrony is confident that its retail expertise will enhance in-store adoption of BNPL options, especially with senior executives at Walmart and OnePay focused on this area [7] Group 4: CareCredit and Growth Segments - Synchrony’s CareCredit business is its fastest-growing vertical, providing promotional financing at 266,000 medical, dental, and veterinary locations, capitalizing on the emotional bond with consumers [12] - The company is expanding CareCredit into high-cost specialties, such as fertility and behavioral health, where traditional credit cards may be maxed out [12] Group 5: Investor Sentiment and Future Outlook - Investors are focused on themes related to consumer credit, growth recovery, and the significance of Synchrony’s partnerships with Amazon, Walmart, and PayPal [13] - The company aims to demonstrate that disciplined underwriting and deep merchant integrations can coexist, indicating a robust market for private-label and cobranded cards [13]
New Synchrony Study Finds Nearly 8 out of 10 Pet Owners Underestimate the Cost of Care, Reaching Up to $61,000 During a Pet's Lifetime
Prnewswire· 2025-06-02 13:30
Core Insights - The 2025 Pet Lifetime of Care Study by Synchrony reveals a significant increase in lifetime pet care costs, with costs for dogs rising over 10% and nearly 20% for cats compared to 2022 findings [1][2][5] - The study indicates that nearly 80% of pet owners underestimate the lifetime care costs for their pets, highlighting a gap between perceived and actual expenses [1][2][3] Pet Care Cost Trends - The average lifetime cost of dog ownership is estimated to range from $22,125 to $60,602, an increase from the previous range of $20,000 to $55,000 [5][6] - For cats, the estimated lifetime care costs range from $20,073 to $47,106, reflecting a 19.4% increase from previous estimates [5][7] - Small companion animals, such as hamsters and guinea pigs, have an estimated lifetime care cost of $7,600 to $14,938 over a 6-year lifespan, while owners expect to spend less than $3,000 [4][5] Financial Preparedness and Solutions - A growing number of pet owners are facing unexpected expenses, with 74% reporting costs exceeding $250, while only 31% feel comfortable managing major pet expenses [2][3] - Financial worry related to pet care has increased from one in three pet owners in 2022 to nearly one in two in 2025, indicating a rising economic impact [3] - 58% of pet owners have utilized credit cards for pet care, and only 20% have dedicated savings or insurance for emergencies [3][6] Technological Investments in Pet Care - Dog owners are increasingly investing in health insurance and wellness plans, with annual costs rising from $198 to $313 for insurance and from $422 to $701 for wellness plans [5][6] - Cat owners are also embracing technology, with annual costs for tech-related products nearly doubling, reflecting a shift towards preventive care and enhanced wellbeing [7][8] Study Methodology - The 2025 Lifetime of Care study surveyed 4,861 pet owners between January 31 and February 22, 2025, focusing on spending patterns and challenges associated with pet care costs [10]