Klaviyo (NYSE:KVYO) FY Conference Summary Company Overview - Klaviyo provides an autonomous consumer CRM, serving over 183,000 businesses globally, focusing on delivering personalized customer experiences through software without account managers or sales reps [8][11][12] - The company has transitioned from being known primarily for marketing to emphasizing its underlying data platform, which utilizes machine learning and AI techniques [9][10] Financial Performance - Klaviyo is experiencing significant growth, with a revenue run rate exceeding $1 billion and a growth rate above 30% per year [11][13] - The company has consistently delivered above the Rule of 40 since going public [11][12] Holiday Season Performance - During the Black Friday to Cyber Monday period, Klaviyo helped businesses generate over $3.8 billion in sales, accounting for 42% of their total revenue during that weekend [14][15] - The company processed over 22 billion messages and 10 billion data points, enhancing consumer profiles for its clients [14][15] AI Integration and Product Development - Klaviyo has introduced AI-driven products, including a Marketing Agent that autonomously designs marketing campaigns and a Customer Agent for customer service [15][19] - Early adopters of these AI features are seeing significant revenue increases, with one apparel customer reporting a 40% year-on-year revenue growth through Klaviyo [42][43] - The company is focused on enhancing customer engagement through AI, allowing businesses to define marketing strategies and customer interactions more effectively [36][40] Channel Expansion - Klaviyo is expanding its communication channels beyond email to include SMS, mobile apps, WhatsApp, and social media platforms like Instagram [44][45] - The company emphasizes the importance of a unified customer experience across all channels, allowing businesses to leverage their data effectively [55] International Growth - International revenue has been growing rapidly, with the EMEA region experiencing a 48% growth rate last quarter [63][64] - Approximately one-third of Klaviyo's revenue now comes from international markets, with ongoing efforts to localize products and marketing strategies [70][71] Market Positioning and Strategy - Klaviyo is increasingly targeting enterprise businesses, leveraging its integrated data platform to meet the needs of larger clients [72][73] - The company has appointed a co-CEO, Chano Fernandez, to help drive growth in international and enterprise markets [81][84] Future Outlook - Klaviyo remains optimistic about its growth trajectory, with plans to continue investing in AI and expanding its product offerings [88][90] - The company aims to maintain strong margins while pursuing growth opportunities, believing that AI will enhance product outcomes rather than just efficiency [88][89]

Group 1: Investment Outlook - HubSpot Inc. (NYSE:HUBS) is considered one of the best falling stocks to buy, holding a Strong Buy consensus from 27 analysts, with 23 Buys, 4 Holds, and no Sells [1] - The average price target for HubSpot is $589.08, with a range from $450 to $800, indicating a potential upside of 59.71% from the current price of $368.84 [1] Group 2: AI Integration Strategy - HubSpot's CEO, Yamini Rangan, emphasized a hybrid monetization strategy focused on making artificial intelligence accessible to small and medium businesses during the Wells Fargo's 9th Annual TMT Summit [2] - The plan includes embedding AI technology across all product lines, such as Customer Agent and Data Agent, while utilizing extensive customer data to enhance product effectiveness [3] Group 3: Market Challenges - Rothschild Redburn downgraded HubSpot's stock to Neutral from Buy and reduced the price target from $610 to $450, citing concerns over the company's resilience amid potential AI disruption and expectations of slower net customer additions [4] - HubSpot provides a customer platform for marketing, sales, and customer service, with a core offering that includes a cloud-based Customer Relationship Management (CRM) tool [5]

HubSpot FY Conference Summary Company Overview - **Company**: HubSpot (NYSE:HUBS) - **Event**: Ninth Annual Wells Fargo TMT Conference - **Date**: November 19, 2025 Key Points Industry Context - The software industry is currently facing challenges but presents significant opportunities, particularly in AI integration [8][9][10] AI Strategy - HubSpot's AI strategy focuses on embedding AI into all products to assist small and medium businesses (SMBs) in growth [8][9] - Three featured AI agents were launched: Customer Agent, Prospecting Agent, and Data Agent, along with a Breeze Assistant for go-to-market employees [9][10] - The differentiation of HubSpot's AI offerings lies in its deep understanding of SMBs and the context it provides for sales and marketing activities [10][11] Customer Base and Adoption - HubSpot has 280,000 customers utilizing its platform for marketing, sales, and service, which enhances AI effectiveness through contextual data [11] - AI adoption is driven by the presence of C-suite leaders prioritizing AI initiatives within companies, rather than company size [58][59] Data Management - The transition to an agentic architecture allows HubSpot to handle unstructured data, enhancing the context and quality of AI outputs [22][23] - Data Hub was rebranded to emphasize its role in improving data quality and facilitating AI workflows [66][67] Monetization Strategy - HubSpot employs a hybrid monetization strategy for AI, charging for both seats and credits based on the type of AI usage [48][49] - The Customer Agent is the leading consumer of credits, resolving over 60% of support tickets for more than 6,000 customers [49][50] Marketing and SEO Adaptation - HubSpot has diversified its marketing channels in response to changes in lead generation, focusing on platforms like YouTube and podcasts [94][95] - The concept of Answer Engine Optimization (AEO) is emerging as a new strategy to capture leads through AI-driven responses [95][96] Future Outlook - The adoption curve for AI technologies is expected to improve as customers gain trust in data quality and the effectiveness of AI solutions [102][103] - HubSpot aims to continue enhancing its AI capabilities and providing value to its customers through iterative feedback and improvements [102][103] Conclusion - HubSpot is well-positioned to leverage its extensive customer base, data management capabilities, and AI integration to drive growth and enhance customer experiences in the evolving software landscape [72][73]

Core Insights - HubSpot Inc. reported fiscal Q3 2025 results that exceeded expectations, with revenue of $809.5 million, a 21% year-over-year increase, and adjusted EPS of $2.66, surpassing the consensus estimate of $2.58 [1][2] Financial Performance - Revenue for Q3 was $809.5 million, exceeding the consensus estimate of $786.5 million [1] - Adjusted EPS for Q3 was $2.66, above the Street consensus of $2.58 [1] - For Q4, HubSpot expects adjusted EPS of $2.97–$2.99 and revenue of $828 million–$830 million, compared to the consensus of $2.97 EPS and $824.6 million revenue [2] Guidance Updates - The company raised its fiscal 2025 guidance for adjusted EPS to $9.60–$9.62 from $9.47–$9.53, versus the estimate of $9.50 [3] - Revenue guidance for fiscal 2025 was increased to $3.113 billion–$3.115 billion from $3.080 billion–$3.088 billion, compared to the Street view of $3.087 billion [3] Market Reaction - Following the earnings announcement, HubSpot shares fell 13.3% to $403.00 in pre-market trading [3] Analyst Ratings and Price Targets - Piper Sandler maintained an Overweight rating but lowered the price target from $675 to $590 [5] - Needham maintained a Buy rating and reduced the price target from $900 to $700 [5] - B of A Securities maintained a Buy rating and cut the price target from $640 to $515 [5] - Oppenheimer maintained an Outperform rating and lowered the price target from $750 to $550 [5] - Mizuho maintained an Outperform rating and reduced the price target from $700 to $550 [5] - Stifel maintained a Buy rating and cut the price target from $600 to $550 [5] - Keybanc maintained an Overweight rating and slashed the price target from $775 to $650 [5]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 reached $311 million, reflecting a 32% year-over-year growth, driven by strong demand from new customers and multi-product expansion from existing customers [4][21] - Non-GAAP operating margin for the quarter was 14.5%, with non-GAAP operating income of $45 million, indicating disciplined execution and strong top-line performance [29][30] - Net Revenue Retention (NRR) accelerated to 109%, showcasing effective customer engagement and expansion [21][23] Business Line Data and Key Metrics Changes - The Klaviyo Service product line, launched six weeks prior, is experiencing rapid adoption, outpacing previous SMS product adoption at the same stage [21][24] - The company added 7,000 new customers in Q3, bringing the total to over 183,000, a 17% increase year-over-year [22] - The $50,000-plus Annual Recurring Revenue (ARR) customer cohort saw record net additions, with 272 new customers added in the quarter, a 36% year-over-year increase [26][21] Market Data and Key Metrics Changes - International revenue grew by 43% year-over-year, with EMEA up 48%, marking the sixth consecutive quarter of accelerating international growth [25][26] - EMEA and APAC now account for over 35% of total revenue, reflecting the success of the international strategy [26] - The company expanded its platform to include four new languages and increased text messaging coverage to 22 countries [25] Company Strategy and Development Direction - Klaviyo's strategy focuses on multi-product expansion, international growth, and mid-market and enterprise momentum, all fueled by AI [21][22] - The integration of agentic AI into products aims to enhance customer engagement and streamline marketing processes [5][17] - The company is positioning itself as the definitive CRM for B2C businesses, emphasizing the importance of a unified platform for customer engagement [24][25] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth trajectory, expecting at least 21%-22% revenue growth in 2026, driven by strong demand for AI-powered products [31][52] - The company anticipates continued acceleration in international markets and mid-market segments, supported by recent product launches and enhancements [54][51] - Management highlighted the importance of AI in driving better customer experiences and operational efficiencies [32][52] Other Important Information - The company generated $47 million in free cash flow for a 15% free cash flow margin, indicating strong financial health [29] - Klaviyo is investing in expanding its partner ecosystem to include more AI-first developers and builders [20] - The company is focused on reducing friction in consumer interactions through new protocols and AI integrations [18][19] Q&A Session Summary Question: How is Klaviyo adapting to the legacy MarTech market fatigue? - Management noted an acceleration in replatforming discussions, particularly in mid-market and enterprise segments, driven by the integration of data infrastructure with marketing and service applications [33][34] Question: How does Klaviyo view its relationship with large platforms like OpenAI? - The company sees opportunities in commerce through AI applications, enhancing consumer discovery and engagement, and plans to integrate these capabilities into its Customer Agent product [39][40] Question: What is driving the rapid adoption of the Klaviyo Service products? - Management indicated that the Customer Hub and Customer Agent products are finding greenfield opportunities, enhancing personalization and generating incremental revenue for businesses [45][46] Question: What gives management confidence in the 2026 growth guidance? - The strong performance of existing growth engines, the rapid adoption of new products, and the ongoing demand for multi-product solutions provide a solid foundation for future growth [50][52] Question: Can the acceleration in international growth continue? - Management expressed optimism about sustaining high growth rates in international markets, supported by product expansions and enhanced go-to-market strategies [54][56]

Financial Data and Key Metrics Changes - Revenue grew 18.4% year over year in constant currency, reaching $810 million, with an operating margin of 20% [4][18] - Subscription revenue increased by 21% year over year, while services and other revenue rose by 19% [18] - Net income was $140 million in Q3, translating to $2.66 per fully diluted share, with free cash flow at $147 million, or 18% of revenue [19] - Customer dollar retention remained in the high 80s, and net revenue retention was flat at 103% [18][19] - Calculated billings were $804 million, growing 19% year over year in constant currency [19] Business Line Data and Key Metrics Changes - Total customers increased by 10,900 in Q3, bringing the total to 279,000, a 17% year-over-year growth [18] - Multi-hub adoption is evident, with 43% of Pro Plus customers subscribing to three core hubs, up 4% year over year [5] - Deals over $5,000 in monthly recurring revenue grew 35% year over year, indicating strong up-market momentum [6] Market Data and Key Metrics Changes - Domestic revenue grew 17% year over year, while international revenue growth was 20% in constant currency [18] - International revenue represented 49% of total revenue, highlighting the company's global reach [18] Company Strategy and Development Direction - The company is focused on platform consolidation, multi-hub adoption, and up-market momentum as key growth drivers [5][15] - AI innovation is central to the company's strategy, with new features launched across all hubs to enhance customer experience [8][9] - The introduction of the Loop playbook aims to guide customers in leveraging AI for growth, with significant engagement metrics reported [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to achieve durable growth, emphasizing the strength of core growth drivers and emerging levers [25][17] - The company anticipates a step-up in net revenue retention in Q4, with expectations for a couple of points improvement for the full year of 2025 [18][19] - Management highlighted the importance of AI as a multi-year tailwind for growth, with ongoing investments in product innovation [24][17] Other Important Information - The company repurchased 780,000 shares of common stock under its share repurchase program, representing $375 million [19] - The acquisition of XFunnel aims to enhance brand visibility in AI-generated answers, integrating it into HubSpot's platform [14] Q&A Session Summary Question: Path to 20% Growth - Management believes it can grow faster than current levels, focusing on durable growth through strong core drivers and emerging growth levers [22][23] Question: Impact of AI Overviews - Management sees AI overviews as a significant opportunity for customers to enhance visibility and engagement through new marketing strategies [26][27] Question: Platform Consolidation Drivers - Customers cite total cost of ownership, unified data access, and AI adoption as key reasons for consolidating on HubSpot's platform [29][30] Question: Billings Growth and Revenue Inflection - Management noted that billings growth is influenced by various factors, including mix shifts and duration, and expects revenue growth to follow net new ARR trends [31][32] Question: Customer Adoption of AI Products - The company is seeing strong adoption of AI features, with positive trends in credit consumption and customer engagement [38][39] Question: ASP Growth Challenges - ASP growth has been impacted by new customer pricing and robust starter additions, but there are tailwinds from large deals and multi-hub adoption [45] Question: Customer Data Quality - The state of customer data varies, with higher quality observed among those using multiple hubs, and the introduction of Data Hub aims to improve data quality [52][54]

11.05.2025 Lifetime Data Retention Streaming Architecture High-Performance Indexing Forward-Looking Statements and Disclaimer This presentation includes certain "forward-looking statements" within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this presentation and accompanying oral commentary, including, but not limited to, statements about Klaviyo's outlook for the fourth ...

Core Insights - Klaviyo, Inc. (NYSE:KVYO) is identified as a stock with exponential growth potential heading into 2026, receiving a "Buy" rating from Jefferies with a price target of $32 [1] - The company has launched new AI-driven products, including Marketing Agent and Customer Agent, positioning itself as an AI-first B2C CRM [2] - Klaviyo reported strong Q4 2024 results, exceeding expectations, despite a decline in shares due to high pre-earnings expectations and a broader tech selloff [3] Group 1 - Jefferies initiated coverage of Klaviyo with a "Buy" rating and a price objective of $32, indicating that current valuation reflects more risk than is warranted [1] - The firm believes that the risk/reward profile for Klaviyo is positively skewed despite concerns surrounding AI [1] - Klaviyo's stock experienced a significant sell-off in 2025 due to AI concerns, similar to its peers [1] Group 2 - Klaviyo's Marketing Agent autonomously plans and launches campaigns quickly, while the Customer Agent provides 24/7 personalized support to consumers [2] - The integration of marketing, customer service, and analytics into a full CRM platform enhances Klaviyo's competitive advantage in the B2C space [3] - Management is focused on improving communication and operational delivery, with strong momentum in upmarket adoption and international expansion [3] Group 3 - The launch of the full CRM platform positions Klaviyo as a true platform business for B2C brands, expanding its AI opportunities [3] - Despite acknowledging Klaviyo's potential, Sands Capital suggests that other AI stocks may offer greater upside with less downside risk [3]

Group 1 - Klaviyo Inc. (NYSE:KVYO) experienced a significant drop in share price, falling by 7.83% to $32.50 after CEO Andrew Bialecki sold $7.49 million worth of shares [1][2] - The share sale involved 211,358 shares sold at prices ranging from $35.01 to $35.52 each, executed under a pre-arranged trading plan [2] - Post-sale, Bialecki retained only 29,805 direct shares but still holds over 8.59 million indirect shares in the company [2] Group 2 - Klaviyo introduced two new AI-powered tools: Marketing Agent, which automates campaign planning and execution, and Customer Agent, designed to assist customers 24/7 [3]

Financial Data and Key Metrics Changes - Klaviyo has over 176,000 customers globally, with significant growth in the mid-market and enterprise segments [7][8] - The company processes over 1.4 billion emails daily and 3.4 billion events, indicating a robust operational scale [38] Business Line Data and Key Metrics Changes - The majority of Klaviyo's revenue currently comes from marketing automation, with plans to expand into other CRM applications [12] - The company has launched new products, including the Marketing Agent and Customer Agent, aimed at enhancing customer engagement and service [26][32] Market Data and Key Metrics Changes - Klaviyo is expanding its presence in international markets, with a focus on adapting messaging to different regulations and languages [50] - The company has seen a significant increase in demand from larger brands, indicating a shift towards enterprise solutions [50] Company Strategy and Development Direction - Klaviyo's strategy revolves around empowering creators and businesses to operate independently while leveraging AI for enhanced customer experiences [5][6] - The company aims to build a comprehensive data platform that integrates various customer touchpoints, enhancing personalization and service delivery [10][19] Management's Comments on Operating Environment and Future Outlook - Management believes that the future of software will be more autonomous, reducing the need for manual configuration and allowing businesses to focus on strategy [22][24] - The company is optimistic about the role of AI as an accelerant for growth and efficiency in customer interactions [13][15] Other Important Information - Klaviyo has invested 18% of its revenue in R&D, deploying over 270 updates daily, showcasing a commitment to innovation [37] - The company has achieved significant ROI for its customers, with some reporting up to 67x returns since adopting Klaviyo [51] Q&A Session Summary Question: What is Klaviyo's approach to AI integration in its products? - Klaviyo is focused on building autonomous systems that reduce manual input and enhance user experience, allowing businesses to leverage AI for marketing and customer service [23][24] Question: How does Klaviyo plan to expand its market presence? - The company is targeting mid-market and enterprise customers while continuing to support SMBs, emphasizing a multi-product platform approach [54] Question: What are the key innovations Klaviyo is introducing? - Klaviyo is launching the Marketing Agent and Customer Agent, which will automate marketing tasks and enhance customer service interactions [26][32]